| Hardware, cloud and software licensing | Sizes the platform, supplies or resells infrastructure where contracted, and installs licensed software | Supply hardware, cloud services and simulation software under their own terms | Holds or funds simulation software licences and approves capacity plans |
| Platform availability | Operates the shared platform and each exercise environment | Keep their hardware, cloud services and software available under their own commitments | Provides facilities and network for on-premises deployments |
| Templates and configuration | Builds and maintains templates and the baseline | Provide the underlying configuration options | Approves templates and any departure from them |
| Identity and access | Creates and removes accounts from approved rosters | None beyond their own administrative controls | Approves rosters and confirms access eligibility |
| Monitoring | Monitors health, capacity and security events and forwards logs | Monitor their own infrastructure and services | Reviews escalated security events |
| Incident response | Responds under the agreed runbooks and reports each incident | Respond to failures in their products or services | Leads security incident decisions and any reporting |
| Changes | Raises, tests and applies approved changes | Announce changes to their products and services | Approves changes through the ISSM and, during events, the exercise director |
| Patches and updates | Tests and applies patches and software updates on the agreed schedule | Publish patches and new versions | Agrees the schedule and approves exceptions |
| Exercise data and results | Loads, exports, archives or destroys as instructed | None | Decides what data is used, who sees results and what is kept |
| User support | Runs the service desk for participants and control cells | Support their own products through Moraph | Briefs participants and provides exercise-specific guidance |