Physical Therapy & Rehab
Powering the Recovery Journey.
Engaging the Rehabilitation Lifecycle.
Rehabilitation is not a transaction. It is a commitment. In Physical, Occupational, and Speech Therapy, success is not defined by a single procedure but by the cumulative effect of weeks of hard work. In this sector, the enemy is "drop-off." If a patient stops showing up after the third visit, the clinical outcome fails and the revenue opportunity vanishes. The mandate is clear. You must engage patients deeply outside the clinic while maximizing therapist efficiency inside the gym. You are managing a high-volume, relationship-driven business where every minute of administrative friction is a minute stolen from patient care.
Moraph Rehab Solutions is the specialized practice engineered to serve Outpatient PT Chains, Inpatient Rehabilitation Facilities (IRFs), and Pediatric Therapy Networks. We act as the secure bridge between the hands-on work of recovery and the digital systems that track it. From the initial evaluation to the graduation day, we provide the digital infrastructure that keeps patients moving.
The Architecture of Value
Mobile-First Engagement. HIPAA-Grade Privacy.
Rehab leaders face a relentless paradox. You need to extend care into the patient’s home via apps and wearables while navigating strict billing rules and privacy mandates. Moraph resolves this tension.
We operate on a philosophy of Motion and Metrics. Whether we are securing a tablet in a busy gym or integrating a remote monitoring platform, our approach is rooted in "Patient-Centric" design. We recognize that in therapy, the digital experience must motivate, not frustrate.
Our solutions are engineered to withstand the rigorous scrutiny of Medicare (CMS) audits and commercial payers. We do not retroactively apply controls. We embed HIPAA privacy, MIPS quality reporting, and Cybersecurity safeguards directly into the architecture of your operations.
Our Operational Model: The Hybrid Advantage
Proprietary Precision Meets Best-of-Breed Scale.
Therapy IT is often a struggle between specialized EMRs (WebPT, Raintree, Net Health) and fragmented patient engagement tools. Moraph offers a unique hybrid capability that unifies the rehab stack. We operate through two powerful, integrated streams:
1. Moraph Proprietary SaaS
Purpose-built applications for the industry’s most critical retention gaps. For the specific adherence and billing hurdles that generic software cannot handle, we deploy our own engineering. These are high-impact applications designed to keep schedules full.
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Patient Adherence Predictor: A retention analytics engine. It analyzes attendance patterns and cancellation reasons to predict which patients are at risk of dropping out (Self-Discharge). It alerts the front desk to intervene, protecting your plan of care compliance.
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Remote Therapeutic Monitoring (RTM) Hub: An automated billing workflow for home exercise programs. It tracks patient interaction with their digital care plan and automatically generates the billing codes for remote monitoring. It turns patient engagement into a reimbursable revenue stream.
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Therapist Productivity Watch: A unified performance dashboard. It normalizes data to track units billed per visit, arrival rates, and cancellation rates by therapist. It gives clinical directors the data they need to coach staff on efficiency without sacrificing quality.
2. The Partner Ecosystem (Rehab Edition)
Managed implementation and governance of global platforms. Networks need the power of modern CRM and communication tools, but they need them integrated with the therapy workflow. We are the experts in the "Rehab Editions" of these platforms.
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Patient Relationship Management (CRM): Implementation of Salesforce or Keet. We automate the "Journey" communications. We send welcome packets, satisfaction surveys, and "We Miss You" texts automatically, keeping the patient connected to the clinic.
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Tablet & Mobile Fleet Management: Securing the point of care. We manage the iPads and Surface tablets used by therapists in the gym. We ensure they are locked down to clinical apps only and can be wiped instantly if lost or stolen.
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Revenue Cycle Automation: Deployment of RPA bots for billing. We automate the repetitive tasks of eligibility verification and authorization tracking. We ensure that a therapist never provides free care because an auth expired.
Outpatient PT & OT Chains
Scaling the Clinic Experience.
For multi-site outpatient groups, consistency is the challenge. Moraph partners with Ops Leaders to ensure that the patient experience is identical whether they visit Clinic A or Clinic B.
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Unified Referral Intake: We digitize the "Fax Wall." We utilize OCR technology to ingest faxed referrals from orthopedic surgeons directly into the scheduling queue. We reduce the time from referral to first appointment, capturing volume before competitors do.
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Waitlist Automation: We implement intelligent waitlist tools. When a patient cancels at 8:00 AM, the system automatically texts the waitlist to fill the slot. We maximize the utilization of your most expensive asset, the therapist’s time.
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Guest Wi-Fi Security: We manage the guest networks in your waiting rooms. We ensure that patients can stream video while waiting, but that their traffic is completely segmented from the clinical network where PHI resides.
Inpatient Rehabilitation Facilities
Complexity at the Bedside.
For inpatient facilities, the stakes are higher. Moraph provides the resilient infrastructure required for 24/7 patient care and complex interdisciplinary coordination.
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Interdisciplinary Care Plans: We optimize the EHR to support team conferences. We ensure that PT, OT, SLP, and Nursing documentation flows into a single view, streamlining the CMS-mandated team meetings.
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Bedside Technology: We secure the devices used for patient entertainment and education. We ensure that a patient can control their room environment or view their schedule without creating a security vulnerability.
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Transition of Care Connectivity: We build the data bridges to acute care hospitals and skilled nursing facilities. We ensure that the patient’s history travels with them, preventing medication errors and readmissions.
Pediatric & Specialized Therapy
Engagement for the Family.
For pediatric networks, the "patient" is the entire family. Moraph provides the engagement tools that keep parents informed and involved.
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Secure Parent Portals: We architect portals that allow parents to view progress notes, pay bills, and communicate with therapists securely. We manage the complex proxy access rights required for treating minors.
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Tele-Therapy Stability: We ensure your network can support high-quality video for speech and behavioral tele-therapy. We optimize for low latency, ensuring that subtle visual cues are not lost in the pixelation.
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Home Program Apps: We secure the deployment of gamified home exercise apps. We ensure that the data collected from these apps feeds back into the clinical record securely.
The Moraph Difference: Managed Governance
We Don't Just Fix. We Enable.
The greatest risk to Rehab IT is "Gym Floor Vulnerability." Tablets are passed around, left on mats, and handled by patients. A secure network today can be a breached network tomorrow if device hygiene is poor. Moraph distinguishes itself through our Managed Governance model. We act as the guardians of your clinical floor.
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Kiosk & Tablet Hardening: We utilize Mobile Device Management (MDM) to strictly control what runs on your gym tablets. We prevent patients from accidentally accessing the settings menu or leaving the therapy app.
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The "Clinic-Aware" Service Desk: For our rehab clients, support isn't routed to a generic queue. It is handled by our Global Resilience Command. We understand that if the internet is down, the EMR is down, and documentation stops. We treat connectivity as a revenue emergency.
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Referral Line Integrity: We monitor your inbound fax and phone lines 24/7. We ensure that the lifeline of your business, the referral stream, is never severed by a technical glitch.
Partner with Moraph
The Recovery is Yours. The Technology is Ours.
Rehab leaders today are asked to do the impossible. Improve outcomes, engage patients like a consumer brand, and navigate shrinking reimbursement. You cannot navigate this high-volume environment alone. Partner with Moraph Rehab Solutions. Let us handle the complexity of the digital domain so that you can focus on your true mandate: helping people get their lives back in motion.
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