Ambulatory & Specialty Networks
Physical Therapy & Rehab
For outpatient therapy chains, inpatient rehabilitation facilities and pediatric therapy networks.
A therapy plan of care is paid one visit at a time, and each visit has to fall inside an authorization: an approved number of visits, a start and end date, and sometimes a named provider or site. Two things break it. The patient stops coming after the third visit, or the authorization runs out and nobody notices until the claim is denied.
Moraph Rehab Solutions works on the systems around that plan of care in physical, occupational and speech therapy: referral intake, authorization tracking, reminders, home exercise programs and the tablets therapists use in the gym. We work next to your therapy EMR (WebPT, Raintree, Net Health); we do not replace it.
The records an auditor asks for
Medicare and commercial payer audits ask for the referral or order, the plan of care, the authorization and the visit notes, and check that they agree. Home exercise apps and wearables add patient data on devices outside the clinic. We configure these workflows to support your HIPAA privacy, MIPS quality reporting and security requirements. What is billed, and under which codes, remains your revenue cycle team's decision.
Moraph products for therapy networks
Referral & Prior Auth Gateway: puts referrals and orders in one worklist, checks coverage, and records each approval with its authorization number, approved units, dates and any site or provider restriction. Expiring authorizations are tracked, and outcomes are written back to the EMR referral. It does not submit claims, and medical-necessity notes still come from your therapists.
Cloud Fax: referrals that orthopedic surgeons still fax arrive on your existing numbers and are routed to the intake queue or EMR inbox. Staff confirm the patient and document type before filing; the fax is not converted into structured data.
Enterprise Mobility: Jamf or Workspace ONE for shared iPads and Android tablets, locked to clinical apps and reset between users. A tablet that is switched off or out of Wi-Fi range cannot be wiped until it reconnects; the exception list shows those devices.
Virtual Waiting Room & Intake: forms, consents, insurance and a device check before a tele-therapy visit. It hands the patient to the video platform you already use.
We also implement a patient CRM (Salesforce or Keet) for welcome packets, satisfaction surveys and "we miss you" texts to patients who drop off the schedule, and RPA bots for eligibility checks and authorization tracking.
By setting
Outpatient PT & OT Chains
For chains where the cost is unused therapist time: faxed referrals routed straight to the scheduling queue, a waitlist that is texted when a patient cancels at 8:00 AM, and guest Wi-Fi kept separate from the clinical network where PHI resides.
Inpatient Rehabilitation Facilities
For IRFs, where the record must show interdisciplinary care: EHR configuration that brings PT, OT, SLP and nursing documentation into one view for the team meetings CMS requires, and data connections to acute hospitals and skilled nursing facilities so the patient's history arrives with them. Our Integration Engine service (Mirth Connect or Rhapsody) can run those connections; it is limited by what each connected system exposes.
Pediatric & Specialized Therapy
For networks where parents take part in care: parent portals with the proxy access rights required when treating minors, network tuning for low-latency video in speech and behavioral tele-therapy, and secure deployment of home exercise apps whose data feeds back into the clinical record.
Tablets on the gym floor and referral lines
Gym tablets are passed around, left on mats and handled by patients. Our managed service covers:
Kiosk and tablet hardening: device policies that keep patients out of the settings menu and inside the therapy app.
A service desk that knows the clinic: tickets go to our Global Resilience Operations teams, which escalate an internet outage because it stops EMR documentation.
Referral line monitoring: inbound fax and phone lines are watched so a technical fault does not cut off referrals.
To see how we secure these environments, ask for the Trust Center evidence pack; it includes our SOC 2 Type II report and a HIPAA control mapping, provided under NDA.
Solutions
Explore our Healthcare solutions
20 Moraph-built products and 20 managed platforms, each with its integrations and limitations listed.