State Health & Human Services
Powering the Safety Net.
Care for the Vulnerable.
Health and Human Services (HHS) is the largest and most critical portfolio in state government. It represents the moral obligation of the state to its citizens. From the newborn in the NICU relying on Medicaid to the foster child seeking stability and the senior requiring long-term care, the mission is human dignity. In this sector, a system failure is not an inconvenience. It is a denial of care. The mandate is absolute. You must modernize the massive, aging legacy systems that underpin these programs while delivering a compassionate, consumer-grade experience to the people who need it most.
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Moraph State HHS Solutions is the specialized practice engineered to serve Medicaid Agencies, Child Welfare Departments, and Public Health Bureaus. We act as the secure bridge between complex federal policy and the reality of service delivery. From the eligibility determination to the final claim payment, we provide the digital infrastructure that holds the safety net together.
The Architecture of Value
Whole-Person Care. MARS-E Security.
HHS Secretaries face a relentless paradox. You must break down the data silos between Medicaid, SNAP, and TANF to treat the "Whole Person" while strictly adhering to federal privacy mandates. Moraph resolves this tension.
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We operate on a philosophy of Interoperability and Integrity. Whether we are modularizing a monolithic MMIS or deploying a mobile app for social workers, our approach is rooted in CMS Outcomes-Based Certification. We recognize that in HHS, data sharing is the key to better health outcomes.
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Our solutions are engineered to withstand the rigorous scrutiny of CMS, OCR, and the IRS. We do not retroactively apply controls. We embed HIPAA privacy, MARS-E 2.0 safeguards, and NIST 800-53 controls directly into the architecture of your agencies.
Our Operational Model: The Hybrid Advantage
Proprietary Precision Meets Best-of-Breed Scale.
State HHS IT is often a struggle between forty-year-old COBOL mainframes and modern modularity mandates. Moraph offers a unique hybrid capability that unifies the health enterprise. We operate through two powerful, integrated streams:
1. Moraph Proprietary SaaS
Purpose-built applications for the safety net’s most critical friction points. For the specific eligibility and integrity hurdles that generic software cannot handle, we deploy our own engineering. These are high-impact applications designed to ensure the right benefits go to the right people.
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Benefits Integrity & Fraud Engine: An AI-driven defense against improper payments. It cross-references claims against national death master files, incarceration records, and interstate databases in real-time. It stops fraudulent claims before the check is cut, protecting the taxpayer trust fund.
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Universal Eligibility Gateway: A "One-Stop" portal for citizens. It allows a family to apply for Medicaid, SNAP, TANF, and Child Care assistance through a single dynamic application. It eliminates the need for citizens to fill out the same information on five different paper forms.
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Provider Enrollment Accelerator: A credentialing workflow for state health programs. It streamlines the screening and enrollment of doctors into the Medicaid network. It reduces the backlog that keeps providers from seeing patients, expanding access to care.
2. The Partner Ecosystem (HHS Edition)
Managed implementation and governance of global platforms. States need the power of modern CRM and data analytics, but they need them secured for PHI and PII. We are the experts in the "Government Cloud" editions of these platforms.
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Citizen Engagement (CRM): Deployment of Salesforce Public Sector Solutions or Microsoft Dynamics. We build the case management systems that allow caseworkers to see a 360-degree view of the family. We enable proactive outreach for renewals, reducing churn in coverage.
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Medicaid Enterprise Modularity: Management of cloud infrastructure for modular MMIS components. We act as the System Integrator (SI) that connects the Claims module, the Pharmacy module, and the Care Management module into a cohesive ecosystem.
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Population Health Data Mesh: Implementation of Snowflake or AWS HealthLake. We aggregate clinical data, claims data, and social determinants of health (SDOH). We give policymakers the insights needed to combat the opioid crisis or improve maternal health outcomes.
Medicaid & CHIP
Modernizing the Payer.
For Medicaid Directors, the challenge is managing a massive insurance plan with legacy tools. Moraph partners with the state to move from transaction processing to health management.
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MMIS Modernization: We support the transition from monolithic mainframes to cloud-native modules. We manage the complex data migration and testing required to ensure that providers get paid accurately during the transition.
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Value-Based Care Analytics: We build the infrastructure to measure quality. We allow states to move from Fee-for-Service models to Value-Based Payments by accurately tracking HEDIS measures and health outcomes.
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Member Mobile Apps: We deploy secure mobile applications for beneficiaries. We allow members to view their ID cards, find a doctor, and renew their benefits from their phone, reducing call center volume.
Child Welfare & Social Services
Protecting the Vulnerable.
For Child Welfare leaders, technology is a safety tool. Moraph provides the mobility and insight that helps social workers make life-altering decisions.
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CCWIS Agility: We deploy Comprehensive Child Welfare Information Systems (CCWIS) that are mobile-first. We allow caseworkers to document home visits, take photos, and access case history offline in the field, keeping them focused on the child, not the paperwork.
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Predictive Safety Analytics: We implement risk modeling tools. We analyze historical case data to flag high-risk situations, helping supervisors prioritize resources for the families that need the most support.
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Foster Parent Portals: We streamline the licensing and placement process. We provide portals for foster parents to submit documentation and communicate with the agency, improving retention of these critical partners.
Public & Behavioral Health
Surveillance and Response.
For Public Health Commissioners, speed is the weapon against disease. Moraph ensures that data flows fast enough to stop outbreaks and manage crises.
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Disease Surveillance Systems: We modernize the systems used to track reportable diseases. We automate the electronic lab reporting (ELR) from hospitals to the state, ensuring that epidemiologists have real-time data on outbreaks.
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Crisis Response (988) Infrastructure: We support the technology behind the behavioral health crisis lines. We ensure that calls, texts, and chats are routed instantly to counselors and that mobile crisis teams can be dispatched with accurate location data.
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Opioid Data Dashboards: We build the inter-agency data exchanges that track overdoses and prescription monitoring (PDMP). We provide the situational awareness needed to target prevention and treatment resources effectively.
The Moraph Difference: Managed Governance
We Don't Just Deploy. We Certify.
The greatest risk to State HHS IT is "Certification Failure." If a system does not meet CMS or IRS security requirements, the state loses millions in federal matching funds. Moraph distinguishes itself through our Managed Governance model. We act as the compliance engineers of your agency.
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Continuous MARS-E Assurance: We utilize automated scanning tools to monitor your environment 24/7 against the CMS Minimum Acceptable Risk Standards (MARS-E). We generate the artifacts required for federal audits automatically.
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The "Sovereign" Service Desk: For our state clients, support isn't routed to an offshore queue. It is handled by our Moraph Sovereign Solutions team. These are US-based personnel who understand the sensitivity of citizen tax and health data.
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Procurement Agility: We help states navigate the complex buying process. We align our delivery models with state vehicles (NASPO, GSA), ensuring you can access innovation without a multi-year procurement delay.
Partner with Moraph
The Safety Net is Yours. The Technology is Ours.
State HHS leaders today are asked to do the impossible. Improve health outcomes, protect children, and manage the largest budget in the state, all while navigating a legacy technology crisis. You cannot navigate this transformation alone. Partner with Moraph State HHS Solutions. Let us handle the complexity of the digital domain so that you can focus on your true mandate: protecting the health and dignity of your citizens.
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