Federal Civil Agencies are the face of the government to the people. You are responsible for the services that define the American experience. From the Social Security check in the mail to the passport in the pocket, and from the safety of the airspace to the integrity of the tax system, the scale is staggering. In this sector, "customer service" is a statutory mandate. The President’s Executive Order on Customer Experience (CX) has made it clear. The government must deliver services that are simple, seamless, and secure. The mandate is absolute. You must modernize decades-old legacy systems to meet modern expectations without disrupting the critical lifelines that millions rely on.
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Moraph Federal Civil Solutions is the specialized practice engineered to serve agencies like the VA, HHS, DHS, Treasury, and Transportation. We act as the secure bridge between the bureaucracy of the past and the digital government of the future. From the cloud migration strategy to the contact center, we provide the digital infrastructure that makes the government work for the people.
The Architecture of Value
FedRAMP-Ready Security. Amazon-Like Experience.
Civil Agency leaders face a relentless paradox. You must open your doors digitally to improve accessibility and equity while simultaneously locking down data against fraud and nation-state cyber threats. Moraph resolves this tension.
We operate on a philosophy of Service and Sovereignty. Whether we are digitizing a paper form or securing a critical infrastructure dam, our approach is rooted in Zero Trust Architecture. We recognize that the public’s trust is hard won and easily lost.
Our solutions are engineered to withstand the rigorous scrutiny of FISMA, NIST, and the OIG. We do not retroactively apply controls. We embed Section 508 accessibility, FedRAMP authorization, and Privacy Act safeguards directly into the architecture of your agency.
Our Operational Model: The Hybrid Advantage
Proprietary Precision Meets Best-of-Breed Scale.
FedCiv IT is often a struggle between monolithic mainframes and a mandate for cloud modernization. Moraph offers a unique hybrid capability that unifies the federal stack. We operate through two powerful, integrated streams:
1. Moraph Proprietary SaaS
Purpose-built applications for the government’s most critical administrative bottlenecks. For the specific legislative and investigative hurdles that generic software cannot handle, we deploy our own engineering. These are FedRAMP-ready applications designed to clear backlogs.
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Federal FOIA & Privacy Act Portal: A centralized command center for public records. It features AI-assisted redaction and inter-agency routing. It helps agencies clear massive backlogs and meet statutory response deadlines, reducing litigation risk.
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OIG Investigative Case Management: A secure workflow engine for Inspectors General. It tracks investigations from complaint intake to prosecution referral. It maintains a rigid digital chain of custody for evidence, ensuring integrity in fraud waste and abuse cases.
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Grants Lifecycle Manager: An end-to-end funding hub. It streamlines the pre-award, post-award, and closeout phases of federal grants. It ensures that billions in federal funding are tracked accurately against performance goals.
2. The Partner Ecosystem (GovCloud Edition)
Managed implementation and governance of global platforms. Agencies need the power of modern tools like ServiceNow, Salesforce, or Microsoft 365, but they need them operating on U.S. soil. We are the experts in the "Government Editions" of these platforms.
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Enterprise Service Management (ESM): Implementation of ServiceNow for federal HR and IT. We automate the "Form-50" personnel actions and onboarding workflows. We reduce the time-to-hire and improve the employee experience for civil servants.
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Citizen Relationship Management: Deployment of Salesforce Public Sector Solutions. We build the portals where citizens apply for benefits or licenses. We ensure that the interface is mobile-responsive and accessible to all Americans.
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Secure Cloud Infrastructure: Management of AWS GovCloud and Azure Government. We build the secure landing zones that allow agencies to migrate off mainframes. We ensure that data residency never leaves the continental United States.
Health & Benefits Administration (VA, CMS, SSA)
Delivering on the Promise.
For agencies delivering care and funds, reliability is a lifeline. Moraph partners with administrators to ensure that benefits are delivered accurately and on time.
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Claims Processing Modernization: We modernize the legacy COBOL systems responsible for processing claims. We utilize API layers to expose mainframe data to modern web apps, improving speed without risking the system of record.
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Telehealth & Virtual Care: We support the infrastructure for federal healthcare. We ensure that veterans and patients can access video consults securely, expanding access to care in rural areas.
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Improper Payment Prevention: We implement data analytics to detect fraud. We cross-reference claims against death master files and incarceration records in real-time, stopping fraudulent checks before they are cut.
Finance, Tax & Commerce (Treasury, IRS, DOC)
Fueling the Economy.
For agencies managing the nation’s finances, data integrity is the mission. Moraph ensures that the systems collecting revenue and regulating commerce are robust.
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High-Volume Transaction Processing: We secure the pipelines that handle tax returns and financial filings. We ensure that systems can handle the massive spikes of "Tax Day" without crashing.
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Identity Verification (Login.gov): We integrate secure identity proofing into financial portals. We ensure that the person filing the return is who they say they are, protecting the treasury from identity theft refunds.
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Economic Data Lakes: We build the analytics platforms that house economic census data. We ensure that this sensitive market-moving data is released securely and accurately to the public.
Infrastructure, Energy & Transport (DOT, DOE, DOI)
Securing the Physical World.
For agencies managing physical assets, cybersecurity is safety. Moraph secures the operational technology (OT) that controls the grid, the airspace, and the waterways.
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Critical Infrastructure Protection: We deploy sensors to monitor the SCADA systems of federal dams and power marketing administrations. We detect cyber-sabotage attempts before they can impact the grid.
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Airspace & Aviation Data: We manage the storage and processing of massive aviation datasets. We ensure that flight data is available for safety analysis while protecting it from unauthorized access.
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Environmental Monitoring: We secure the IoT networks that track weather and seismic activity. We ensure that the data feeding early warning systems remains resilient and trustworthy.
The Moraph Difference: Managed Governance
We Don't Just Deploy. We Maintain the ATO.
The greatest risk to Federal IT is the loss of "Authority to Operate" (ATO). A system that falls out of compliance due to a missed patch or configuration drift becomes a liability. Moraph distinguishes itself through our Managed Governance model. We act as the continuous monitoring arm of your ISSO.
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Continuous ATO Assurance: We utilize automated scanning tools (OSCAL-native) to monitor your controls 24/7 against NIST 800-53. We generate the artifacts required for ongoing authorization, reducing the manual burden of compliance audits.
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The "Sovereign" Service Desk: For our federal clients, support isn't routed to a global queue. It is handled by our Moraph Sovereign Solutions team. These are 100% U.S. citizens, located on U.S. soil, who understand the sensitivity of federal data.
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Supply Chain Illumination: We rigorously vet every library and sub-processor in your software stack. We ensure that no adversarial code enters the federal environment through a third-party software update.
Partner with Moraph
The Nation is Yours. The Technology is Ours.
Federal Civil leaders today are asked to do the impossible. Modernize the government, improve the customer experience, and secure the nation’s data, all under flat budgets. You cannot navigate this transformation alone. Partner with Moraph Federal Civil Solutions. Let us handle the complexity of the digital domain so that you can focus on your true mandate: serving the American people.
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