Healthcare · Moraph software

Ambulance Run Data Sync

See what the ambulance crew sees before the patient reaches your door

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Overview

What you are buying

Ambulance Run Data Sync receives electronic patient care report (ePCR) data from the EMS agencies that bring patients to your emergency department and turns it into a pre-arrival record on the ED tracking and trauma screens. Your charge nurse and trauma team see the mechanism of injury, vital signs, treatments given and estimated arrival while the unit is still en route, and decide how to prepare. After arrival the record is matched to the registered patient and the completed run report is filed to the chart.

The problem it solves

Most emergency departments learn about an incoming patient from a short radio or phone report, written on a whiteboard or scrap of paper and passed along by word of mouth. The crew has often documented far more in its ePCR, but the full report arrives after handoff, if at all, and is filed somewhere clinicians rarely look. Trauma activation decisions are made on partial information, the patient is registered under a temporary name that has to be reconciled later, and trauma registrars chase EMS agencies for run reports weeks after the event.

  • Pre-arrival reports are verbal, brief and recorded by hand
  • Vital signs and treatments documented by the crew are not visible until after handoff
  • Temporary registrations have to be matched to run reports by hand
  • Trauma registrars chase missing run reports long after the patient arrived

Who uses it

  • Emergency department charge nurses and physicians who prepare for incoming patients
  • Trauma teams and trauma program managers at designated trauma centers
  • Patient registration staff who create quick and trauma registrations
  • EMS coordinators and hospital EMS liaisons who work with regional agencies
  • Trauma registrars and quality staff who need complete run reports

Requirements it supports

HIPAA Privacy and Security Rules (45 CFR Parts 160 and 164)Emergency Medical Treatment and Labor Act (EMTALA, 42 U.S.C. 1395dd)Medicare Conditions of Participation for emergency services (42 CFR 482.55)21st Century Cures Act information blocking rule (45 CFR Part 171)NEMSIS Version 3 national EMS data standardState EMS patient care reporting and trauma system rules

The product supports these requirements; meeting them remains your organization’s responsibility.

See how it works

A short walkthrough

Illustrative screens with fictional sample data. They show the workflow, not any client’s data or configuration, and the layout of the product itself differs. A live demonstration uses the product with sample data.

  1. Step 1

    The incoming board

    The charge nurse sees every unit bound for the department, with its chief complaint, latest vital signs and estimated arrival.

    UnitAgencyChief complaintLatest vitalsETARoom
    Medic 14Example County EMSMotor vehicle collision, chest painBP 88/54, HR 1246 minNot assigned
    Medic 7Example Fire DistrictShortness of breathSpO2 89%, HR 10811 minRoom 4
    Rescue 22Example Township RescueFall from ladder, wrist injuryBP 136/82, HR 9014 minFast track
    Medic 3Example County EMSAltered mental statusGlucose 52, treated18 minRoom 9
    Medic 19Example Fire DistrictAbdominal painBP 128/76, HR 9622 minNot assigned
    The charge nurse sees every unit bound for the department, with its chief complaint, latest vital signs and estimated arrival.

  2. Step 2

    The pre-arrival record

    Opening a unit shows what the crew has documented so far, with the field-triage criteria it meets highlighted for review.

    Medic 14 · Example County EMS · Patient en route

    Mechanism
    Driver, side-impact collision
    Age and sex
    Adult male, approximate age 40s
    GCS
    14
    Blood pressure
    88/54
    Heart rate
    124
    Interventions
    IV access, fluids started

    Highlighted for review

    • Systolic blood pressure below the threshold your trauma program set
    • Mechanism matches a configured high-risk criterion
    • Crew added a new set of vital signs 2 minutes ago
    Opening a unit shows what the crew has documented so far, with the field-triage criteria it meets highlighted for review.

  3. Step 3

    Recording the decision

    The activation decision is the charge nurse's, and it is recorded with who made it and on what information.

    Medic 14 · Pre-arrival activity

    1. First message received from ePCRExample County EMS
    2. Highlighted against two configured criteriaSystem
    3. Highest-level trauma activation recordedCharge nurse
    4. Trauma team paged through hospital pagingSystem
    5. Trauma bay 1 assignedCharge nurse
    6. Updated vital signs received en routeExample County EMS
    The activation decision is the charge nurse's, and it is recorded with who made it and on what information.

  4. Step 4

    Matching on arrival

    Registration confirms which trauma registration belongs to the arrived unit; nothing is linked until a person confirms it.

    Arrived unitArrivalSuggested registrationBasisStatus
    Medic 1414:32Trauma alias Sample-AlphaArrival time, trauma bayAwaiting confirmation
    Medic 714:37Patient 50213 (quick registration)Arrival time, age, sexConfirmed
    Rescue 2214:41Patient 50219 (quick registration)Arrival time, ageConfirmed
    Medic 314:46No suggestionTwo arrivals within one minuteNeeds search
    Registration confirms which trauma registration belongs to the arrived unit; nothing is linked until a person confirms it.

  5. Step 5

    The filed run report

    When the crew finalizes its report, it is filed to the patient's chart and the trauma registry can use it.

    Run report · Medic 14 · Patient 50211 (fictional)

    Agency
    Example County EMS
    Status
    Finalized by crew
    Filed to encounter
    Yes, as ED document
    Registry handoff
    Prehospital data available
    Outcome feedback
    Not yet released

    Prehospital times recorded

    • Dispatch, on scene, depart scene and arrival times from the ePCR
    • Three sets of vital signs
    • Interventions and medications with times given
    When the crew finalizes its report, it is filed to the patient's chart and the trauma registry can use it.

  6. Step 6

    Following up with agencies

    The EMS liaison sees which arrivals are still waiting for a finalized report and which agencies leave fields blank.

    AgencyArrivals this monthFinalizedMissingOldest missingNote
    Example County EMS21220934 daysContact emailed
    Example Fire District14814179 daysEscalate to agency lead
    Example Township Rescue36360None
    Example Air Medical9812 daysAwaiting crew
    The EMS liaison sees which arrivals are still waiting for a finalized report and which agencies leave fields blank.

Workflows

The principal workflows

  1. Receive

    When a crew marks your hospital as its destination, the agency's ePCR system sends the run data as it is documented, and the record updates as the crew adds vital signs and treatments.

    • EMS agency's ePCR system sends run data by API or NEMSIS-format message
    • The sending agency and unit are checked against your list of connected agencies
    • Incoming records are validated and incomplete fields flagged rather than rejected
    • Updates from the crew are added to the same pre-arrival record
    • Each message received is logged with its source and time

  2. Prepare

    Pre-arrival records appear on the ED incoming board and, where configured, on the trauma screen, with the information the charge nurse needs to assign a room and decide whether to call a team.

    • Incoming board shows each unit's chief complaint, estimated arrival and latest vital signs
    • Records that meet your configured field-triage criteria are highlighted for review
    • Charge nurse assigns a room and records any team activation decision
    • Trauma or specialty team members are notified through your paging or messaging system
    • Changes from the crew en route are shown as they arrive

  3. Match

    On arrival, registration links the pre-arrival record to the patient's quick or trauma registration in your EHR, so the run data follows the right patient.

    • Registration sees arrived units alongside new quick and trauma registrations
    • Suggested matches are shown using arrival time, unit and available demographics
    • A person confirms the match; nothing is linked automatically
    • Pre-arrival summary is sent to the EHR for the matched encounter
    • Unmatched records are listed for follow-up

  4. Complete

    When the crew finalizes its ePCR, the completed run report is filed to the patient's chart and made available to the trauma registry and to the EMS liaison for follow-up.

    • Finalized ePCR received and attached to the matched record
    • Completed report filed to the EHR as a document on the encounter
    • Missing or late run reports listed by agency
    • Trauma registrar abstracts from the filed report
    • Outcome feedback to the EMS agency sent where your policies allow

Roles and permissions

Who does what in the product

Each role below is a starting point. During implementation we set them up to match your teams, and every action anyone takes is recorded in the audit trail.

ED charge nurse

ED charge nurse, ED flow coordinator, resource nurse

Prepares the department for each incoming patient: assigns a room, decides whether to call a team and keeps the board current.

Sees

  • Every pre-arrival record for units bound to their department
  • Latest vital signs, treatments and estimated arrival for each unit
  • Highlighted records that meet the configured field-triage criteria
  • Room assignments and activation decisions already recorded

Does

  • Assigns a room or area to each incoming unit
  • Records the decision to activate, not activate or upgrade a team response
  • Adds a short preparation note for the receiving team
  • Marks a unit as diverted or redirected
  • Calls the crew using the contact details shown

Cannot

  • Change the data the EMS crew sent
  • Confirm a patient match on behalf of registration
  • Change field-triage highlighting rules
Approvals
Activation decisions are theirs to make under your trauma activation policy; the trauma program manager reviews them afterwards.
Notified about
New units bound for the department, highlighted records, and significant changes in a unit's vital signs en route.

ED clinician

Emergency physician, advanced practice provider, ED nurse, trauma team member

Uses the crew's findings to prepare for the patient and, after arrival, to see what was done before the patient reached the hospital.

Sees

  • Pre-arrival records for units assigned to their area
  • Mechanism of injury, assessments, vital signs and prehospital medications
  • The finalized run report for patients in their care

Does

  • Reviews pre-arrival records and preparation notes
  • Adds a clinical preparation note for the team
  • Opens the filed run report from the patient's record
  • Flags a discrepancy between the report and the patient's presentation for the EMS liaison

Cannot

  • Record a team activation decision unless they are also in the charge role
  • Confirm or undo a patient match
  • Release outcome feedback to an EMS agency
Approvals
None; their notes are visible to the receiving team and are not approved by anyone.
Notified about
Units assigned to their area and team activations they are part of, through your paging or messaging system.

Registration staff

ED registration clerk, patient access representative

Makes sure the run data is linked to the right patient by confirming the match to the quick or trauma registration.

Sees

  • Arrived units awaiting a match
  • Suggested matches with arrival time, unit and available demographics
  • Unmatched records and their age

Does

  • Confirms or rejects suggested matches
  • Searches registrations to find the right encounter
  • Records why a record could not be matched
  • Re-links a record when a temporary registration is merged with the patient's permanent record in the EHR

Cannot

  • View clinical details beyond what is needed to match
  • Change any run data
  • Delete a pre-arrival record
Approvals
Matches they confirm can be corrected by a registration supervisor; every change is logged.
Notified about
Arrived units waiting for a match and records unmatched beyond the period your procedures set.

Trauma program manager

Trauma program manager, trauma medical director, trauma performance improvement coordinator

Owns the configuration that supports trauma activation and the review of activation decisions for performance improvement.

Sees

  • All pre-arrival records and activation decisions
  • Field-triage highlighting rules and their change history
  • Activation decisions compared with the patient's later course, where your registry provides it
  • Registry handoff status

Does

  • Sets and changes field-triage highlighting rules
  • Reviews activation decisions for over- and under-triage
  • Refers cases to trauma performance improvement
  • Monitors run reports missing for registry abstraction
  • Prepares reports for the trauma committee

Cannot

  • Change the data the EMS crew sent
  • Change an activation decision after the fact; they can only annotate it
  • Release outcome feedback without the EMS liaison
Approvals
Changes to highlighting rules are approved by the trauma medical director or a second designated approver before they take effect.
Notified about
Rule changes awaiting approval, activations flagged for review, and run reports missing for patients in the trauma registry.

EMS liaison

EMS coordinator, hospital EMS liaison, prehospital care coordinator

Manages the relationship with connected EMS agencies: which agencies send data, whether reports arrive, and what feedback goes back.

Sees

  • The agency directory and each agency's connection status
  • Missing and late run reports by agency
  • Data quality results by agency
  • Outcome feedback drafts and what has been released

Does

  • Adds and maintains agencies, units and contacts
  • Follows up on missing run reports and records the outcome
  • Prepares outcome feedback for transporting agencies
  • Releases feedback under your disclosure policy
  • Reviews data quality with agency leadership

Cannot

  • Change the data the EMS crew sent
  • Confirm patient matches
  • Release feedback that includes information beyond what your disclosure policy allows
Approvals
Outcome feedback templates and the fields they include are approved by your privacy officer before first use.
Notified about
Agency connection failures, run reports missing beyond the period you set, and discrepancies flagged by clinicians.

Privacy officer or auditor (read-only)

Privacy officer, compliance auditor, internal auditor

Reviews who has looked at run data and what has been shared, without being able to change anything.

Sees

  • The audit trail of views, matches, filings and feedback releases
  • Access by role and user
  • Outcome feedback released to agencies

Does

  • Searches and reads the audit trail within their scope
  • Exports access reports, with each export logged
  • Records review notes where enabled

Cannot

  • Change, match, file or release anything
  • See records outside the scope granted
  • Keep access after it expires
Approvals
Their access is approved by an administrator and your privacy officer, with a scope and an end date.
Notified about
Nothing by default; access granted and expiring is confirmed to the person who approved it.

Administrator

Application administrator, clinical systems analyst

Manages users, roles, interfaces and board settings without taking part in clinical decisions.

Sees

  • Users, roles and department settings
  • Interface status for EHR, ePCR and paging connections
  • The record of permission changes

Does

  • Adds and removes users, or maps them from single sign-on groups
  • Assigns roles and departments
  • Maintains board layouts and display settings
  • Monitors interface errors and works them with Moraph support
  • Runs access review reports

Cannot

  • Record activation decisions or confirm matches
  • Change field-triage highlighting rules
  • Grant themselves a clinical role without a second administrator
Approvals
Role changes that grant access to clinical detail are approved by the department's nursing or medical leadership.
Notified about
Interface errors, access reviews coming due and accounts not used for a period your policy sets.

Permissions at a glance

ActionCharge nurseED clinicianRegistrationTrauma PMEMS liaisonAuditorAdmin
View incoming boardFullOwn work onlyView onlyFullView onlyNo accessNo access
Assign rooms to incoming unitsFullNo accessNo accessNo accessNo accessNo accessNo access
Record activation decisionsFullNo accessNo accessView onlyNo accessNo accessNo access
Add preparation notesFullOwn work onlyNo accessView onlyNo accessNo accessNo access
Confirm patient matchesNo accessNo accessFullView onlyNo accessNo accessNo access
View filed run reportsView onlyOwn work onlyNo accessFullView onlyNo accessNo access
Change field-triage highlighting rulesNo accessNo accessNo accessApprovesNo accessNo accessNo access
Manage connected agenciesNo accessNo accessNo accessView onlyFullNo accessView only
Release EMS outcome feedbackNo accessNo accessNo accessView onlyApprovesNo accessNo access
View audit trailNo accessNo accessNo accessView onlyNo accessView onlyView only
Manage users and rolesNo accessNo accessNo accessApprovesNo accessNo accessFull
  • Full
  • Own work only
  • Approves
  • View only
  • No access

How access is controlled

  • Clinical decisions stay with your staff: the product highlights records against rules your trauma program sets, but it never activates a team, assigns a room or links a patient on its own.
  • Roles are configured with you during implementation. You can rename them, add custom roles and limit them by department or campus, so a freestanding ED sees only the units bound for it.
  • Every permission change is recorded in the audit trail with who made it and when, and access review reports list each person's roles for periodic certification.
  • Staff sign in through your identity provider, and roles can follow its groups. Auditors and reviewers get temporary read-only access with a defined scope and an end date.

Features

What it does

Incoming patient board

One view of every unit heading to your ED, with chief complaint, estimated arrival, latest vital signs and the agency's contact details.

Live updates en route

Vital signs, treatments and medications added by the crew after the first message are shown on the same record, with the time each was documented.

Trauma screen pre-population

Mechanism of injury, injuries noted, Glasgow Coma Scale, vital signs and prehospital interventions placed on the trauma screen before arrival.

Field-triage highlighting

Records that meet the field-triage criteria your trauma program configures are highlighted for the charge nurse to review; the activation decision stays with your staff.

Activation record

The decision to activate or not activate a trauma or specialty team is recorded with who made it, when and on what information.

Patient matching

Suggested links between arrived units and quick or trauma registrations, confirmed by a person, with unmatched records kept in a work list.

Run report filing

The finalized ePCR is filed to the patient's chart as a document on the encounter, with the agency, unit and finalization time.

Agency directory

The EMS agencies connected to your hospital, the units they send, how their data arrives and the contacts for follow-up.

Missing report tracking

Arrivals without a finalized run report, listed by agency and age, so the EMS liaison can follow up.

Trauma registry handoff

Prehospital times, vital signs and interventions made available to your trauma registry software in the fields registrars abstract.

EMS outcome feedback

Structured outcome summaries for the transporting agency, released by your staff under your disclosure policies.

Data quality view

Fields that agencies routinely leave blank or send late, by agency, to support conversations with your EMS partners.

Integrations

How it connects to your systems

Connects toHowWhat flows
EMS ePCR systemsRun data from the ePCR systems your regional EMS agencies use, by API or NEMSIS Version 3 format messages, connected agency by agency during implementation.In: pre-arrival and finalized run reports, updates en route.
EHR and ED tracking boardPre-arrival summaries shown in or alongside your ED tracking board, and finalized run reports filed to the encounter through HL7 or FHIR interfaces.In: registrations and encounters. Out: pre-arrival summary and run report document.
Trauma registryPrehospital times, vital signs and interventions made available to your trauma registry software for abstraction.Out: prehospital data elements for matched trauma patients.
Paging and clinical messagingTeam activation and arrival notifications sent through the paging or secure messaging system you already use.Out: activation and arrival notifications.
Health information exchangeWhere your region exchanges EMS data through a health information exchange, the product can receive run data from it instead of from each agency.In: EMS run data routed through the exchange.
Single sign-onStaff sign in through your identity provider (SAML or OpenID Connect).In: user identity and group membership for role assignment.
Work APIPre-arrival, match and activation data available to your data warehouse through the Moraph Work API.Out: arrivals, matches, activation decisions and report status.

Each integration is confirmed in discovery and specified in the design. See how an engagement progresses.

Security and privacy

How your data is protected

Single sign-on

Staff sign in through your identity provider, so your password and multi-factor policies apply.

Role-based access

What each person sees follows their role and department; registration sees what it needs to match, not the full clinical record.

Business associate agreement

Moraph signs a business associate agreement with your organization, because the product processes protected health information.

Encryption and keys

Data is encrypted in transit from EMS agencies and at rest, with keys Moraph staff cannot use without explicit, time-bound authorization.

Complete audit trail

Every message received, view, match, filing and feedback release is logged with the person or system and time, and cannot be edited.

US hosting

Data is hosted in Moraph's United States region; every release passes security testing gates and ships with a software bill of materials.

Company-wide controls, independent audits (SOC 2 Type II and ISO/IEC 27001) and data residency are described in our Trust Center, where you can request the evidence pack.

Reporting

What you can report on

11 standard reports, grouped by who uses them. Each shows who it is for, how it can be broken down, how it is delivered and what it is used for. The data behind them is also available to your own reporting tools.

Operational

Incoming and arrived units

For charge nurses and ED leadership

Every unit that sent data, its estimated and actual arrival, room assigned and match status, for the shift or a chosen period.

Break down by
Agency, Department, Shift, Chief complaint
Delivered as
Live dashboard; CSV export
Used for
Running the department and reviewing a busy shift afterwards.

Unmatched records

For registration supervisors

Arrived units not yet linked to a registration, with arrival time, unit and age.

Break down by
Department, Agency, Age band
Delivered as
Live work list; scheduled email
Used for
Making sure every run report ends up on the right chart.

Missing run reports

For eMS liaison

Arrivals with no finalized run report, by agency and age, with follow-up notes.

Break down by
Agency, Age band, Trauma or non-trauma, Follow-up status
Delivered as
Live work list; scheduled email; CSV export
Used for
Following up with agencies before registry deadlines your program sets.

Trauma program

Activation decisions

For trauma program manager and trauma committee

Each highlighted record, the activation decision made and by whom, and the patient's later course where your registry provides it.

Break down by
Activation level, Highlighting rule, Decision maker, Period
Delivered as
Live dashboard; PDF for committee packs; CSV export
Used for
Reviewing over- and under-triage for trauma performance improvement.

Prehospital intervals

For trauma program manager

Times recorded by the crew, such as dispatch, scene and transport times, alongside arrival and activation times.

Break down by
Agency, Mechanism of injury, Activation level, Period
Delivered as
Live dashboard; CSV export
Used for
Understanding prehospital care for your trauma patients with your EMS partners.

Registry handoff status

For trauma registrars

Trauma patients with prehospital data available, missing or awaiting a finalized report.

Break down by
Status, Agency, Arrival period
Delivered as
Live work list; CSV export
Used for
Completing registry abstraction from filed reports rather than chasing paper.

EMS partners

Agency data quality

For eMS liaison and agency leadership

Fields left blank or sent after arrival, by agency, with the trend over time.

Break down by
Agency, Field, Period
Delivered as
Live dashboard; PDF; CSV export
Used for
Agreeing data improvements with each agency.

Outcome feedback released

For eMS liaison and privacy officer

Each outcome summary released to an agency, what it contained and who released it.

Break down by
Agency, Release date, Released by
Delivered as
Live view; CSV export
Used for
Showing that feedback followed your disclosure policy.

Agency connection status

For eMS liaison and administrators

Each connected agency's last message received, connection errors and message volumes.

Break down by
Agency, Connection type, Period
Delivered as
Live dashboard
Used for
Spotting an agency whose data has stopped arriving.

Compliance and audit

Access to run data

For privacy officer and auditors

Who viewed which pre-arrival records and run reports, from which role and when.

Break down by
User, Role, Record, Date range
Delivered as
On request in the product; CSV and PDF export
Used for
Privacy monitoring and answering patient access-log requests.

Audit trail extract

For internal audit and compliance

Every action on a selected record or period, including messages received, matches, filings and changes.

Break down by
Record, User or system, Action, Date range
Delivered as
On request in the product; CSV and PDF export
Used for
Evidence for audits and investigations without assembling it by hand.

Exports, access and evidence

  • Every report can be exported to CSV, and summary and evidence reports to PDF. Reports can be scheduled to arrive by email for the people entitled to see them.
  • Filters can be saved, so the charge nurse, trauma program manager and EMS liaison each keep their own views.
  • Arrival, match and activation data is available through the Moraph Work API for reporting alongside your ED and trauma data in your own tools.
  • Reports respect each viewer's role and department, and reports shared with EMS agencies contain only what your disclosure policy allows.
  • Compliance reports can be run as of a past date and give the same result each time. Running and exporting a report is itself recorded in the audit trail.

Deployment

Where and how it runs

Moraph cloud

Hosted and operated by Moraph in the United States region, with interfaces to your EHR and to agency ePCR systems.

Dedicated environment

A single-tenant environment for health systems whose policies require isolation, scoped in the proposal.

Regional deployment

One deployment shared by several hospitals in a region or health system, with each hospital seeing only the units bound for it.

Security controls, independent audits and data residency are set out in our Trust Center. Engagement models and what drives a quotation are on Working with Moraph.

Implementation

What a rollout involves

The general phases are on Working with Moraph. For this product, they involve the following.

Agency onboarding

We work with your EMS liaison and each agency's ePCR vendor to connect agencies one at a time. We need agency contacts and their agreement to send data.

EHR interfaces

Registration, encounter and document interfaces are built with your EHR team, and the pre-arrival view is placed where ED staff already look.

Board and screen configuration

The incoming board and trauma screen fields are set with your ED and trauma leaders, so the right information appears for your workflow.

Highlighting rules

Field-triage highlighting rules are configured from your trauma activation criteria and approved by your trauma medical director.

Testing with live agencies

Test runs from each agency are checked from first message to filed report before the agency goes live.

Training and go-live

Charge nurses, registration staff, trauma teams and the EMS liaison are trained on their own workflows, and go-live can be phased by agency or department.

Limitations

What it does not do

Worth knowing before you evaluate it.

  • It is not an ePCR system. EMS crews document in their own software, and the product shows what that software sends.
  • Pre-arrival information depends on each agency connecting, its crews documenting en route and network coverage along the route. A radio or phone report remains necessary when data does not arrive.
  • It does not decide whether to activate a trauma or specialty team. Highlighting follows rules your trauma program sets, and the decision is made and recorded by your staff.
  • It does not replace your EHR or ED tracking board; it adds pre-arrival information to them.
  • It is not a computer-aided dispatch or ambulance tracking system. Estimated arrival times are those the crew or its software sends.
  • Patient matching is confirmed by a person. Records that cannot be matched stay in a work list until resolved.
  • Outcome feedback to EMS agencies is released only by your staff under your disclosure policies; the product does not decide what may be shared.
  • It is designed for US emergency departments and the NEMSIS Version 3 standard; EMS data standards in other countries are not included.

Evaluation checklist

What to test in a demonstration or pilot

Questions worth putting to us, and to any other vendor you are considering.

  1. Ask one of your busiest EMS agencies to send test runs from its ePCR system and check what reaches the incoming board
  2. Have a charge nurse work a simulated shift from the incoming board and record activation decisions
  3. Check that the trauma screen shows the fields your trauma team uses during activation
  4. Walk through matching a trauma alias registration to an arrived unit and correcting a wrong match
  5. Confirm the finalized run report files to the right encounter in your EHR test environment
  6. Review what registration staff can and cannot see compared with clinical staff

Questions

Frequently asked questions

Do our EMS agencies need to change their ePCR software?

No. Agencies connect from the ePCR system they already use, by API or standard NEMSIS Version 3 messages, and each connection is set up with the agency and its vendor during implementation.

Does the product decide whether to call the trauma team?

No. It highlights records that meet rules your trauma program configures. The charge nurse or the person your policy names makes and records the decision.

What happens if data does not arrive before the patient does?

The department works as it does today, from the radio or phone report. The pre-arrival record is created when data arrives, and the finalized report is still filed to the chart.

Can we share outcomes back with EMS agencies?

Yes, if your policies allow. Your staff prepare and release structured outcome summaries using templates your privacy officer approves, and each release is logged.

How is it priced?

As a subscription, usually measured by the number of emergency departments connected, with implementation and agency connections charged separately. See Working with Moraph for what drives a quotation.

Is there an accessibility conformance report?

Ask for one through the procurement request form at /how-to-buy/request, naming the version you are evaluating.

Next steps

Evaluate Ambulance Run Data Sync

Book a demonstration

See the product working with sample data, focused on your workflows.

Request a demonstration

Request a technical briefing

Architecture, integrations, security and hosting, with our engineers and your technical team.

Request a briefing

Factsheet

This page on two sides, to share with colleagues or add to your evaluation file.

Open the factsheet

Buying through a formal procurement? See How to buy for purchasing routes, accessibility conformance reports and company information. Documentation: Ambulance Run Data Sync guides on docs.moraph.com (getting started and security guides are public; setup, administration and integration guides are for client accounts). Support: Ambulance Run Data Sync support guide.

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