Insights · Looking Back

Government

The Looking Back articles on government, in order.

98 articles

January 2020

  1. Week of 13 January 2020

    Why a Windows crypto patch was an asset inventory test

    CISA gave agencies ten business days to patch a Windows cryptographic flaw, on the day Windows 7 support ended. Applying the fix was the easy step. Knowing which systems needed it, who owned them and how to prove it was the hard one.

    • Government
    • Security & Resilience
    • 5 min read
  2. Week of 27 January 2020

    A 90-day declaration that ran for three years

    The federal public health emergency declared on January 31, 2020, looked like a precaution. Other authorities, new laws and agency systems came to depend on it, so agencies needed to track what rested on it from the start, not when it ended.

    • Government
    • Regulation & Compliance
    • 5 min read

February 2020

  1. Week of 3 February 2020

    Iowa’s caucus app failed at rollout before it failed in code

    The Iowa Democratic caucus app had a coding error, but the public failure came from hard installation, untrained users and a fallback phone line nobody had sized. Every agency launch carries the same three operational risks.

    • Government
    • Operations & Workforce
    • 5 min read

March 2020

  1. Week of 16 March 2020

    Hairpin traffic, distant data centers and the road to federal zero trust

    When OMB told agencies to maximize telework, the binding constraint was a network design that sent remote traffic back through agency data centers and Trusted Internet Connections. Fixing it pushed federal security from location toward identity and device.

    • Government
    • Platforms & Architecture
    • 5 min read

April 2020

  1. Week of 13 April 2020

    Why exposure notification apps rose or fell on the back office

    Apple and Google’s framework settled the privacy design of exposure notification for health agencies. Whether an app helped depended on what agencies controlled: test verification codes, the advice an alert triggered, and the effort put into adoption.

    • Government
    • Data & AI
    • 5 min read

May 2020

  1. Week of 11 May 2020

    Every unemployment fraud control had a cost to real claimants

    In May 2020, federal warnings about organized fraud against state unemployment systems pushed agencies to add identity checks to overloaded services. Each control point, at application, before payment or after it, shifted cost onto legitimate claimants in a different way.

    • Government
    • Customer & Citizen Experience
    • 5 min read

June 2020

  1. Week of 8 June 2020

    When vendors set facial recognition policy before agencies did

    IBM, Amazon and Microsoft stepped back from selling facial recognition to police within days in June 2020. Agencies discovered that suppliers were setting AI policy for them, because few had their own inventory, use rules or contract terms.

    • Government
    • Data & AI
    • 5 min read
  2. Week of 22 June 2020

    BlueLeaks: one small web host, hundreds of agencies’ files

    BlueLeaks exposed years of law enforcement and fusion center documents through the compromise of one web development firm. Each agency had judged a small contract; nobody had judged the shared platform, its accumulated archive or its sprawling user base.

    • Government
    • Security & Resilience
    • 5 min read

August 2020

  1. Week of 10 August 2020

    What NIST’s zero trust definition quietly required agencies to know

    SP 800-207 is remembered for its architecture diagrams. Its lasting effect was a list of prerequisites, about assets, identities, data and telemetry, that most agencies could not yet meet and no product could supply.

    • Government
    • Platforms & Architecture
    • 5 min read
  2. Week of 17 August 2020

    Why the Postal Service slowdown belonged on agency risk registers

    The August 2020 mail controversy was covered as an election story. For agencies that send notices, payments and medications, it exposed a channel dependency with statutory deadlines attached and no owner inside the agency.

    • Government
    • Customer & Citizen Experience
    • 5 min read

November 2020

  1. Week of 9 November 2020

    Who may see the vaccination record: the negotiation behind the rollout

    The first strong COVID-19 vaccine result turned a scientific question into a logistics one. The hardest constraint for public agencies was data: matching people without a national identifier, agreeing who could see records, and onboarding hundreds of new sources in weeks.

    • Government
    • Data & AI
    • 5 min read
  2. Week of 23 November 2020

    Three things a delayed federal transition moved at once

    The late start to the 2020 presidential transition compressed a process that moves people and their access, records and accounts, and programs already in flight. Each needs its own runbook, prepared by career staff long before any election.

    • Government
    • Operations & Workforce
    • 5 min read
  3. Week of 30 November 2020

    Congress regulated connected devices by deciding what agencies may buy

    The IoT Cybersecurity Improvement Act set no rules for manufacturers. It set rules for one very large customer. That shifted vulnerability-handling duties onto contractors and exposed an older problem: agencies cannot apply device rules to devices they have not inventoried.

    • Government
    • Economics & Procurement
    • 5 min read

December 2020

  1. Week of 14 December 2020

    SolarWinds and the three assumptions behind every update policy

    The Orion compromise broke three things agencies took for granted: that a signed update is a safe update, that monitoring tools are low-risk plumbing, and that federal sensors would catch a national-scale intrusion. Only the second was quick to fix.

    • Government
    • Security & Resilience
    • 5 min read

January 2021

  1. Week of 18 January 2021

    Vaccine access hinged on open appointments nobody could see

    In January 2021, vaccine eligibility widened faster than states could show where doses were. Scheduling failed less from web traffic than from three ownership gaps: eligibility rules, appointment inventory held by partners, and assisted channels treated as overflow.

    • Government
    • Customer & Citizen Experience
    • 5 min read

February 2021

  1. Week of 1 February 2021

    Accellion and the file transfer server nobody owned

    The Accellion breaches reached agencies through an aging file transfer appliance few leaders could have named. File transfer sits between owners, budgets and inventories, which is why the same pattern returned through other products for years.

    • Government
    • Platforms & Architecture
    • 5 min read
  2. Week of 8 February 2021

    Oldsmar’s disputed hack, undisputed weaknesses

    Nobody could later prove whether an outsider or an employee changed Oldsmar’s chemical setting. That uncertainty was itself the finding: small utilities need evidence that can tell the two apart, safeguards that work whoever acts, and public statements that survive revision.

    • Government
    • Security & Resilience
    • 5 min read

March 2021

  1. Week of 1 March 2021

    ProxyLogon: the patch was the easy part

    The March 2021 Exchange Server zero-days looked like a patching race. For public agencies, the damage was decided by three gaps a patch could not close: knowing what faced the internet, hunting for intruders afterward, and owning the decision to retire the platform.

    • Government
    • Security & Resilience
    • 5 min read
  2. Week of 8 March 2021

    One-time money, recurring bills: the Rescue Plan’s technology hangover

    The American Rescue Plan gave state and local governments $350 billion of flexible, temporary money. Where it paid for subscriptions, the risk sat in three places: the shape of the funds, the shape of the costs, and contracts signed in a hurry.

    • Government
    • Economics & Procurement
    • 5 min read

April 2021

  1. Week of 26 April 2021

    Backups could not answer the D.C. police data leak

    The Babuk group’s theft of Washington, D.C. police files in April 2021 showed agencies that extortion now ran on disclosure. Planning had to start from which data would hurt whom if published: the workforce, the mission, or the public.

    • Government
    • Security & Resilience
    • 5 min read

May 2021

  1. Week of 10 May 2021

    Executive Order 14028 gave zero trust three testable demands

    Signed days after the Colonial Pipeline attack, the May 2021 cybersecurity order turned a marketing term into three demands any agency can test system by system: verified identity, retained evidence, and accountable software supply chains.

    • Government
    • Platforms & Architecture
    • 5 min read
  2. Week of 24 May 2021

    Twelve hours to report: the pipeline directive that set the clock for everyone

    TSA’s first pipeline security directive after Colonial Pipeline imposed a 12-hour reporting deadline, a named coordinator and a 30-day self-assessment. Each became a template that regulators copied across sectors, and each needed a different internal capability.

    • Government
    • Regulation & Compliance
    • 5 min read
  3. Week of 31 May 2021

    After Van Buren, insider snooping is an access design problem

    The Supreme Court’s June 2021 Van Buren decision took most purpose-based insider misuse out of the federal computer crime law. For agencies holding sensitive records, deterrence now rests on three controls they own: access design, query monitoring and consequences.

    • Government
    • Data & AI
    • 5 min read

July 2021

  1. Week of 26 July 2021

    What a voluntary control systems memo could not give small water utilities

    The July 2021 national security memorandum promised cybersecurity goals for infrastructure control systems. Voluntary goals presume an owner, a budget line and a reason to act. Most small public water systems had none, and local officials, not federal agencies, were positioned to supply them.

    • Government
    • Security & Resilience
    • 5 min read

August 2021

  1. Week of 2 August 2021

    The paper card that made Key to NYC’s digital pass work

    New York City’s August 2021 vaccination requirement accepted digital passes and the paper CDC card alike. That fallback carried the program through weak records and untrained verifiers, and it is the design choice agencies issuing digital credentials should copy first.

    • Government
    • Customer & Citizen Experience
    • 5 min read
  2. Week of 23 August 2021

    What the White House cyber summit’s training pledges left for agencies to fix

    Companies at the August 2021 White House cyber summit pledged to train hundreds of thousands of people. For public agencies, the shortage had three parts: supply, access and retention. Pledges addressed the first, while agencies held the levers for the other two.

    • Government
    • Operations & Workforce
    • 5 min read

October 2021

  1. Week of 4 October 2021

    Why a security attestation to government now carries fraud risk

    The Justice Department’s Civil Cyber-Fraud Initiative tied the False Claims Act to the gap between what contractors and grantees say about security and what they do. That moved the risk from the security team to whoever signs.

    • Government
    • Economics & Procurement
    • 5 min read

November 2021

  1. Week of 1 November 2021

    Patch what attackers use: BOD 22-01 and the agency work queue

    CISA’s Binding Operational Directive 22-01 replaced severity scores with a short, evidence-based list and a federal deadline. Its biggest effect was on how agency patch teams spent their week, argued with system owners, and exposed weak asset inventories.

    • Government
    • Operations & Workforce
    • 5 min read
  2. Week of 15 November 2021

    A cyber grant with a rising match is a sustainment test

    The infrastructure law’s State and Local Cybersecurity Grant Program paired $1 billion with a cost share that grew every year. That design asked states and localities what they would keep paying for once the federal money stopped.

    • Government
    • Economics & Procurement
    • 5 min read

December 2021

  1. Week of 13 December 2021

    Kronos went down; the duty to pay public workers on time stayed up

    When ransomware took a widely used cloud timekeeping service offline in December 2021, cities, transit agencies and public hospitals still had to pay shift workers correctly. The vendor owned the platform. The employer kept the paycheck, the time record and the legal duty.

    • Government
    • Operations & Workforce
    • 5 min read

January 2022

  1. Week of 17 January 2022

    No key to buy: WhisperGate and the agency recovery plan

    WhisperGate looked like ransomware but destroyed data with no way back. For US public agencies, it exposed continuity plans that quietly counted on payment as a last resort, and recovery times nobody had measured from total loss.

    • Government
    • Security & Resilience
    • 5 min read
  2. Week of 24 January 2022

    M-22-09 made the login phishing-proof and moved the weak point to enrollment and recovery

    OMB’s zero trust memo told agencies to adopt authentication that phishing cannot defeat. Strong authenticators shifted attacker attention to how credentials are issued, replaced and reset, a process run by help desks the memo barely mentioned.

    • Government
    • Platforms & Architecture
    • 5 min read
  3. Week of 31 January 2022

    One door is not a service: the IRS selfie reversal

    The IRS backed away from mandatory selfie verification in February 2022 because a single proofing route, however strong against fraud, locks out part of a universal population. Agencies needed several routes to the same assurance level, measured by who fails.

    • Government
    • Customer & Citizen Experience
    • 5 min read

April 2022

  1. Week of 4 April 2022

    Cyclops Blink turned forgotten firewalls into someone else’s infrastructure

    The April 2022 court-authorized takedown of the Cyclops Blink botnet showed small firewalls serving Russian military intelligence as relays, often without their owners noticing. For public agencies, an unmanaged edge device is a liability to others before it is a breach of their own.

    • Government
    • Security & Resilience
    • 5 min read

May 2022

  1. Week of 2 May 2022

    Quantum risk is dated by how long your data must stay secret

    NSM-10 set 2035 as a national goal, but for any given agency system the effective deadline is earlier: how long its data must stay confidential, plus how long migration will take, measured against when a capable machine might exist.

    • Government
    • Data & AI
    • 5 min read
  2. Week of 16 May 2022

    Safe harbor for researchers, homework for system owners

    The Justice Department’s pledge not to charge good-faith security research made outside reports more likely. For agencies, the work it created was operational: a front door for reports, a route to whoever can fix the flaw, and a way to close the loop.

    • Government
    • Operations & Workforce
    • 5 min read

June 2022

  1. Week of 27 June 2022

    A rule’s survival odds belong in the compliance plan

    West Virginia v. EPA gave courts a named test for striking ambitious rules. That made durability something agencies and the organizations they regulate had to estimate: in how new rules are written, in how existing programs are defended, and in how compliance money is sequenced.

    • Government
    • Regulation & Compliance
    • 5 min read

July 2022

  1. Week of 11 July 2022

    988 launched without 911’s plumbing: location, dispatch and a fee

    The crisis line got a three-digit number in July 2022, but none of the infrastructure 911 spent decades acquiring. States inherited three gaps: no caller location, no settled way to send help, and no dedicated funding stream.

    • Government
    • Customer & Citizen Experience
    • 5 min read

August 2022

  1. Week of 15 August 2022

    Why the IRS’s ten-year budget needed a one-year payoff

    The Inflation Reduction Act gave the IRS about 80 billion dollars over a decade, and opponents promised to cut it from the first day. Multiyear money that can be reversed has to be spent in an order where every tranche stands on its own.

    • Government
    • Customer & Citizen Experience
    • 5 min read
  2. Week of 29 August 2022

    Why LAUSD could keep classrooms open through a ransomware attack

    The second-largest U.S. school district opened on schedule days after ransomware hit its systems. That was possible because classroom teaching depends on few systems. The hard parts were resetting access for an enormous population and telling families what to do.

    • Government
    • Operations & Workforce
    • 5 min read

September 2022

  1. Week of 5 September 2022

    When a service portal is the target, the outage is the message

    Iran’s attack on Albania’s e-government services aimed at public embarrassment, not ransom. When disruption is the goal, agencies have to defend a minimum visible service, contest the attacker’s story, and know who decides on attribution.

    • Government
    • Security & Resilience
    • 5 min read
  2. Week of 12 September 2022

    M-22-18 asked producers to sign; agencies first had to know who they were

    OMB’s secure software memo made a producer’s signed attestation a condition of federal use. The form drew the attention. The work that lasted was the producer-level inventory behind it and the judgment needed to use what came back.

    • Government
    • Economics & Procurement
    • 5 min read

November 2022

  1. Week of 21 November 2022

    Banned from the market, still on the wall: the FCC’s equipment order and the installed base

    The FCC’s November 2022 order stopped new authorizations for Huawei, ZTE and, for security uses, Hikvision, Dahua and Hytera gear. It said nothing about devices already installed, so the agency’s inventory, not the market, became the enforcement point.

    • Government
    • Economics & Procurement
    • 5 min read

December 2022

  1. Week of 19 December 2022

    The quantum law asked for a price tag agencies could only get from their vendors

    The Quantum Computing Cybersecurity Preparedness Act asked OMB for a funding estimate. Most of the cost sat in products agencies did not build, so the honest answer depended on vendor roadmaps, contract terms and refresh cycles.

    • Government
    • Economics & Procurement
    • 5 min read

January 2023

  1. Week of 9 January 2023

    A deleted file, a national ground stop, and the runbook nobody rehearsed

    The FAA’s NOTAM outage was blamed on an aging system, but the trigger was routine database maintenance that damaged both the primary and the backup. For agencies running old mission systems, procedure, people and recovery design deserve attention before replacement does.

    • Government
    • Operations & Workforce
    • 5 min read

March 2023

  1. Week of 27 March 2023

    Why the spyware order put the burden on acquisition staff

    Executive Order 14093 did not ban commercial spyware. It barred operational use of tools that posed security risks or had been misused abroad, which made classification, vendor diligence and post-award oversight inside agencies the places where the policy would succeed or fail.

    • Government
    • Economics & Procurement
    • 5 min read

April 2023

  1. Week of 3 April 2023

    Eligible but unreachable: Medicaid unwinding ran on contact data

    When continuous enrollment ended, states had about a year to redetermine eligibility for tens of millions of people. Outcomes turned less on eligibility rules than on whether agencies could renew people from data they held, reach the rest, and process their replies.

    • Government
    • Customer & Citizen Experience
    • 5 min read
  2. Week of 10 April 2023

    Clearance, access and need-to-know: three controls the Discord leak pulled apart

    The documents posted on Discord were taken by a junior IT specialist whose clearance and systems access were valid, but who had no need for the material. Agencies that hold any sensitive data need separate controls for administrative access, its monitoring and its supervision.

    • Government
    • Operations & Workforce
    • 5 min read

May 2023

  1. Week of 22 May 2023

    Volt Typhoon left little to scan for, so agencies had to know their own normal

    The May 2023 disclosures described a state actor inside US infrastructure using built-in tools and hijacked routers, not malware. Agencies and utilities had to know normal administrator behavior, own their network edge, and plan to run without a trustworthy network.

    • Government
    • Security & Resilience
    • 5 min read
  2. Week of 29 May 2023

    Flat caps, rising subscriptions: how the debt deal squeezed federal IT from the inside

    The Fiscal Responsibility Act held nondefense spending roughly flat for two years. Federal IT budgets did not shrink evenly. Subscriptions and cloud bills grew on their own, modernization was deferred by default, and technical staff thinned through attrition. Each needed its own control.

    • Government
    • Economics & Procurement
    • 5 min read

June 2023

  1. Week of 19 June 2023

    Why a stolen DMV file weakened identity checks at agencies that were never breached

    When MOVEit exposed the license records of most drivers in two states, license numbers and issue dates stopped being secrets. Every agency that used them to verify residents online inherited the breach, whether or not it ran MOVEit.

    • Government
    • Customer & Citizen Experience
    • 5 min read

August 2023

  1. Week of 14 August 2023

    A weekend of public red-teaming showed agencies that AI testing never finishes

    The White House-backed red-teaming of chatbots at DEF CON in August 2023 was a demonstration, not a certification. For agencies buying AI, testing is a standing workload at three stages, before award, before deployment and in operation, and the binding constraint is staff.

    • Government
    • Operations & Workforce
    • 5 min read

September 2023

  1. Week of 4 September 2023

    Storm-0558’s key escaped through a crash dump, a path every agency development team also has

    Microsoft’s September 2023 post-mortem described a signing key that left production in diagnostic data, tokens accepted beyond their scope, and a key that lived for years. Agencies that build their own applications carry all three risks in their own code and contracts.

    • Government
    • Security & Resilience
    • 5 min read
  2. Week of 25 September 2023

    Shutdown plans counted people; agency systems depended on contracts and expiry dates

    The shutdown averted on September 30, 2023 still forced agencies to write lapse plans. Those plans were built around excepted staff, while agency technology also depended on how each contract was funded, what would expire mid-lapse and how systems would restart.

    • Government
    • Operations & Workforce
    • 5 min read

October 2023

  1. Week of 9 October 2023

    Rapid Reset sorted agency websites into three groups, and one of them had no owner

    The HTTP/2 flaw disclosed in October 2023 produced record denial-of-service attacks that large providers absorbed at their edge. Agency exposure depended on which group each public service fell into: rented edge, self-hosted, or unknown.

    • Government
    • Platforms & Architecture
    • 5 min read
  2. Week of 30 October 2023

    How OMB’s first AI memo reached AI systems agencies already ran

    Days after the October 2023 AI executive order, OMB’s draft guidance said rights- and safety-impacting AI must meet minimum practices by a deadline or be switched off. The hard cases were systems already in production, many of them inside vendor products.

    • Government
    • Data & AI
    • 5 min read

December 2023

  1. Week of 18 December 2023

    When the FBI offers a decryptor: what ALPHV’s takedown asked of public agencies

    The December 2023 ALPHV disruption gave hundreds of victims a free decryption tool. Accepting that help well required three things agencies rarely plan for: confirming the offer is real, using the tool without making recovery worse, and keeping legal duties on their own clock.

    • Government
    • Security & Resilience
    • 5 min read

January 2024

  1. Week of 1 January 2024

    For FinCEN’s beneficial ownership launch, the hardest design problem was shrinking

    FinCEN opened beneficial ownership filing on January 1, 2024 to tens of millions of small companies while the law faced constitutional challenge. A public obligation at that scale has four design problems, and the last, how it narrows, is rarely planned.

    • Government
    • Customer & Citizen Experience
    • 5 min read
  2. Week of 8 January 2024

    Why the SEC’s hijacked account was most valuable the day before a decision

    The false bitcoin ETF post from the SEC’s X account came one day before the actual approval, when markets were primed to believe it. Agencies whose announcements move markets or behavior should secure official accounts as privileged credentials, by the calendar, and for the audience.

    • Government
    • Security & Resilience
    • 5 min read
  3. Week of 29 January 2024

    Why CISA’s Ivanti disconnect order was decided by people, before it was issued

    CISA gave federal agencies about two days to unplug and rebuild their Ivanti gateways. The steps were documented. What decided who met the deadline was who could authorize cutting remote access, who could rebuild the devices, and where agencies sat in their contractors’ queues.

    • Government
    • Operations & Workforce
    • 5 min read

March 2024

  1. Week of 18 March 2024

    The governors’ water letter handed one problem to three state secretaries

    The March 2024 White House and EPA letter invited each state’s environmental, health and homeland security secretaries. That list was the finding: water cybersecurity in a state sits with a regulator, a funder and a responder, and few governors had named anyone to join them.

    • Government
    • Security & Resilience
    • 5 min read
  2. Week of 25 March 2024

    Easy to grant, hard to defend: M-24-10 put every federal AI exception on the record

    The final OMB memo kept the draft’s comply-or-stop deadline and added something sharper. Every way out of it, whether a determination, a waiver or an extension, now needed a named signer, documented evidence and a public or OMB-reviewed record.

    • Government
    • Data & AI
    • 5 min read

April 2024

  1. Week of 1 April 2024

    Agencies buy a cloud provider’s security culture whether or not the contract mentions it

    The Cyber Safety Review Board blamed the 2023 Exchange Online intrusion on Microsoft’s security culture. Agencies cannot audit a culture, but the report showed three places it leaves evidence a buyer can demand: secrets, disclosure and defaults.

    • Government
    • Economics & Procurement
    • 5 min read
  2. Week of 15 April 2024

    Revised advisories: in April 2024, the vendor’s first word on an edge device was rarely its last

    Palo Alto withdrew a mitigation within four days, and MITRE disclosed a breach through Ivanti gateways it had worked to secure. Agencies that could check exposure, integrity and recovery for themselves did not have to wait for the vendor’s next revision.

    • Government
    • Platforms & Architecture
    • 5 min read

May 2024

  1. Week of 20 May 2024

    How Windows Recall put a possible public record where no records officer could reach it

    Recall’s redesign answered the security objections by keeping screen snapshots local, sealed to the user and self-expiring. Those same three properties put the snapshots outside the search, hold and retention tools agencies use to meet public records and discovery duties.

    • Government
    • Data & AI
    • 5 min read

June 2024

  1. Week of 17 June 2024

    Old ban, new deadline: Kaspersky’s exit reached the governments Washington’s 2017 order never covered

    Federal agencies had dropped Kaspersky years earlier. The June 2024 Commerce determination reached counties, school districts, utilities and contractors with a fixed date, and showed that replacing a security product is a procurement project with three costs most public budgets had never estimated.

    • Government
    • Economics & Procurement
    • 5 min read

July 2024

  1. Week of 1 July 2024

    Records over deference: after Loper Bright, an agency’s best defense sat in its files

    Four Supreme Court decisions in five days ended deference on statutory meaning, kept old rules open to new challengers, faulted an agency’s explanation and moved penalty cases to juries. What agencies could still defend lived in their records, which most managed badly.

    • Government
    • Regulation & Compliance
    • 5 min read
  2. Week of 29 July 2024

    Systems contained, data exposed: why Columbus’s reassurance outran its evidence

    Columbus could prove it had contained the attack on its systems. It could not yet prove what the stolen data held or whom it exposed. Each claim needs its own evidence, and borrowing from the first to answer the second costs trust.

    • Government
    • Customer & Citizen Experience
    • 5 min read

August 2024

  1. Week of 26 August 2024

    Sea-Tac’s handwritten bag tags were a staffing plan in disguise

    When ransomware took down Port of Seattle systems, the airport kept moving on paper. “Revert to manual” is a promise about people: which work has a paper version, who does it, how long they can sustain it, and who re-keys it afterward.

    • Government
    • Operations & Workforce
    • 5 min read

September 2024

  1. Week of 2 September 2024

    Europe’s AI treaty attached its duties to the public function, not the payroll

    The Council of Europe convention covers AI used by public authorities and by private actors acting on their behalf. That means an agency’s duties follow the service into its contractors, and the boundary of “on their behalf” is where governance gaps will open.

    • Government
    • Regulation & Compliance
    • 5 min read
  2. Week of 23 September 2024

    Helene tested what continuity plans take for granted: staff, signal and signatures

    Continuity plans for local agencies are written for the loss of a building or a system. Helene removed people, connectivity and decision authority across a whole region at once, and each of the three needs its own preparation with its own lead time.

    • Government
    • Operations & Workforce
    • 5 min read

October 2024

  1. Week of 7 October 2024

    At American Water, containment was the part customers saw

    The largest U.S. water utility kept water flowing after a cyberattack, but switching off its billing portal was the incident as the public experienced it. For utilities and agencies, the customer-facing response is four decisions, and most can be made in advance.

    • Government
    • Customer & Citizen Experience
    • 5 min read

December 2024

  1. Week of 9 December 2024

    In the RIBridges breach, Rhode Island owned the outage and its vendor owned the evidence

    When attackers breached the vendor-run RIBridges benefits system, the state carried public accountability while the vendor held the systems, logs and forensic work. Contracts for such systems must settle visibility, decision rights, costs and exit before an incident, not during one.

    • Government
    • Economics & Procurement
    • 5 min read
  2. Week of 30 December 2024

    Treasury’s breach ran through a remote-support key the agency never held

    Attackers reached Treasury workstations with a stolen key that secured a vendor’s cloud remote support service. Remote support is privileged access by another name, and governing it takes four controls along the path from vendor to endpoint, most of which agencies only partly had.

    • Government
    • Security & Resilience
    • 5 min read

January 2025

  1. Week of 20 January 2025

    Revoking the AI executive order could not revoke the AI inventory, because Congress had written it

    On inauguration day the 2023 AI executive order was revoked, and replacement guidance was weeks away. Agency AI programs could sort their work by legal footing: what rested only on the order, what rested on OMB memoranda awaiting revision, and what statute required regardless.

    • Government
    • Data & AI
    • 5 min read

February 2025

  1. Week of 3 February 2025

    In the Treasury payment access dispute, “read-only” was a claim until the records proved it

    Setting the politics aside, the fight over new access to Treasury’s payment systems played out in sworn filings about who had which permissions. It showed that privileged access governance rests on four separate controls, and that each must be provable, not just stated.

    • Government
    • Security & Resilience
    • 5 min read

March 2025

  1. Week of 24 March 2025

    Why the Signal group chat was a channel design failure before it was a leak

    A journalist in a senior officials’ chat made the headlines. For agencies at every level, the durable failure was a sanctioned channel that could not set content boundaries, verify participants and keep the record at the same time.

    • Government
    • Regulation & Compliance
    • 5 min read
  2. Week of 31 March 2025

    Lighter rules, heavier contracts: OMB’s April 2025 AI memos handed governance to the buyer

    OMB’s April 2025 memos trimmed internal AI process but asked contracts to carry more of the load. Agencies that treated each stage of the contract as a governance control kept bargaining power that review boards alone could not provide.

    • Government
    • Data & AI
    • 5 min read

May 2025

  1. Week of 5 May 2025

    Why the air traffic control rebuild started with the wires

    The Newark outages that preceded Washington’s May 2025 air traffic control plan failed in the links between facilities. For agencies modernizing systems that cannot stop, the transport layer, the cutover and the workforce deserve as much planning as the applications.

    • Government
    • Platforms & Architecture
    • 5 min read

June 2025

  1. Week of 23 June 2025

    One alert, three threats: how local agencies should have read the June 2025 Iran warning

    After U.S. strikes on Iran, federal warnings described one heightened threat. For cities, counties and utilities it was three: hacktivist noise, opportunistic attacks on exposed control systems, and patient state operations. Each has a different owner, timescale and fix.

    • Government
    • Security & Resilience
    • 5 min read

July 2025

  1. Week of 14 July 2025

    An escort who cannot read the command is not a security control

    ProPublica’s report on Microsoft’s digital escorts showed that a cloud authorization says little about who actually operates a system. Agencies need personnel terms they can test: who can touch the system, how that work is checked, and what evidence reaches them.

    • Government
    • Operations & Workforce
    • 5 min read
  2. Week of 21 July 2025

    ToolShell made patching the easy part of a SharePoint emergency

    Attackers exploiting the July 2025 SharePoint zero-day stole the keys that let them return after the patch. For agencies running collaboration servers on premises, the response split into three jobs with different owners: patch, evict, and decide whether the server should exist.

    • Government
    • Platforms & Architecture
    • 5 min read

August 2025

  1. Week of 4 August 2025

    Cheap to license, slow to permit: federal AI’s bottleneck moved to the CISO’s desk

    GSA’s August 2025 agreements made leading AI tools nearly free for agencies. The price did not grant the three permissions that decide real use: a security authorization, a ruling on what data may go in, and an owner for the records and oversight duties.

    • Government
    • Economics & Procurement
    • 5 min read
  2. Week of 11 August 2025

    Secrets in a public docket: the court filing breach and where the sensitive tier ends

    The federal courts already had a separate path for their most sensitive documents when the 2025 CM/ECF breach widened. The trouble was the boundary. Agencies holding dangerous records inside general systems need a tier defined by consequence, not by label.

    • Government
    • Data & AI
    • 5 min read

September 2025

  1. Week of 22 September 2025

    Persistence below the patch: what ED 25-03 asked agencies to prove about their firewalls

    CISA’s Emergency Directive 25-03 described attackers who altered Cisco firewall boot firmware to survive reboots and upgrades. The burden shifted from applying a fix to proving that each device could be trusted, and that the fix was the right one.

    • Government
    • Security & Resilience
    • 5 min read

November 2025

  1. Week of 3 November 2025

    For SNAP systems, paying less was harder than paying nothing

    During the 2025 shutdown, court orders pushed states toward partial and then full November SNAP payments within days. Eligibility logic, EBT issuance and public communication were each built for benefits paid in full or not at all.

    • Government
    • Customer & Citizen Experience
    • 5 min read
  2. Week of 10 November 2025

    CMMC’s first phase priced a signature, not a score

    When CMMC requirements began appearing in Defense contracts on November 10, 2025, attention went to assessment levels. The senior official’s affirmation mattered more, because it turned security claims into dated representations with legal weight.

    • Government
    • Regulation & Compliance
    • 5 min read

December 2025

  1. Week of 22 December 2025

    Legal to fly, hard to replace: the FCC drone listing and public-safety fleets

    The FCC’s December 22 action did not ground a single police or fire drone. It blocked new foreign-made models, which turned agency drone programs into a question of spares, software support and replacement budgets.

    • Government
    • Economics & Procurement
    • 5 min read

February 2026

  1. Week of 9 February 2026

    What a second CISA lapse in five months asked state and local security teams to own

    The DHS funding lapse that began on February 14 was the second interruption to CISA’s proactive services in five months. For state and local agencies, the question moved from listing federal dependencies to deciding which work to absorb, buy or keep borrowing.

    • Government
    • Operations & Workforce
    • 5 min read
  2. Week of 23 February 2026

    What a supply chain label on a U.S. AI vendor asked of agencies and contractors

    When the administration moved to exclude Anthropic, agencies and contractors could not wait for the courts. The workable response scoped three things: which instrument applied, whom and which contracts it reached, and which uses of the model it covered.

    • Government
    • Economics & Procurement
    • 6 min read

March 2026

  1. Week of 16 March 2026

    States could build Medicaid work requirements from the statute before the rule arrived

    In spring 2026, states had nine months to implement Medicaid community engagement and no federal rule yet. The safe path was to build what the statute fixed, configure what the rule would decide, and contract for delivery capacity before it ran out.

    • Government
    • Platforms & Architecture
    • 5 min read

April 2026

  1. Week of 13 April 2026

    Direct File’s quiet exit made retirement part of service design

    The first filing deadline without IRS Direct File showed that ending a public digital service carries obligations of its own: to returning users, to the states that integrated with it, and to the public record.

    • Government
    • Platforms & Architecture
    • 5 min read
  2. Week of 20 April 2026

    DOJ’s accessibility delay moved one date and put the budget at risk

    The one-year delay of the ADA Title II web rule left the standard, the underlying duty and residents’ experience where they were. Its sharpest effect was on budgets that had used April 2026 to justify the work.

    • Government
    • Customer & Citizen Experience
    • 5 min read
  3. Week of 27 April 2026

    Lower quantum estimates moved signatures up the post-quantum queue

    Spring 2026 research cut estimates of what it would take to break elliptic-curve cryptography. For agencies, that mattered less for encryption than for authentication, where certificates, smart cards and firmware keys take longest to replace.

    • Government
    • Security & Resilience
    • 5 min read

June 2026

  1. Week of 8 June 2026

    Why World Cup cyber risk sat in the city services residents use every day

    Stadiums had federal, state and venue security teams. The exposure host-city agencies owned was in the services around them: resident and visitor channels, transit and traffic systems, 911 and dispatch, and vendors shared across jurisdictions.

    • Government
    • Security & Resilience
    • 5 min read

August 2026

  1. Week of 17 August 2026

    The dollar AI deals ended in a meter, and meters need ceilings

    Six weeks before GSA’s nominal-price AI offers expired, agencies had no successor terms. Usage pricing was the likely replacement, which moves the hard decisions to budget execution: how to fund a meter, who runs it, and how to keep alternatives.

    • Government
    • Economics & Procurement
    • 5 min read

September 2026

  1. Week of 21 September 2026

    Agency certificates now expire faster than agency budgets turn over

    The first full-term 200-day TLS certificates expired on October 1, 2026, the first day of the federal fiscal year. Agencies that bought, staffed and scheduled certificates on an annual rhythm had to rebuild all three around renewals that no longer fit one.

    • Government
    • Operations & Workforce
    • 5 min read
  2. Week of 28 September 2026

    Paused, not repealed: what CMMC’s suspension left defense contractors paying for

    With third-party CMMC certification suspended and no new schedule six weeks before the old November date, contractors faced a budgeting problem. Some security spending was still owed, some could wait, and some had simply changed price.

    • Government
    • Economics & Procurement
    • 5 min read