Insights · Looking Back

Looking Back: 2022

Every week of 2022, one article each.

52 articles

January 2022

  1. Week of 3 January 2022

    After the FTC’s Log4j warning, the response record was the defense

    The FTC’s January 2022 warning tied Log4j remediation to its reasonable-security standard. Reasonableness is judged later, from records, so the decisive work was documenting the response while it happened, including what vendors said and when.

    • Cross-sector
    • Regulation & Compliance
    • 5 min read
  2. Week of 10 January 2022

    Surveyors counted the people hospitals don’t employ: the CMS staff rule after the Supreme Court

    Once the Supreme Court let the CMS staff vaccination rule stand, compliance would be tested by state surveyors against a staff list that included contractors, students and practitioners. Most hospitals had no single list that reached past the payroll.

    • Healthcare
    • Regulation & Compliance
    • 5 min read
  3. Week of 17 January 2022

    No key to buy: WhisperGate and the agency recovery plan

    WhisperGate looked like ransomware but destroyed data with no way back. For US public agencies, it exposed continuity plans that quietly counted on payment as a last resort, and recovery times nobody had measured from total loss.

    • Government
    • Security & Resilience
    • 5 min read
  4. Week of 24 January 2022

    M-22-09 made the login phishing-proof and moved the weak point to enrollment and recovery

    OMB’s zero trust memo told agencies to adopt authentication that phishing cannot defeat. Strong authenticators shifted attacker attention to how credentials are issued, replaced and reset, a process run by help desks the memo barely mentioned.

    • Government
    • Platforms & Architecture
    • 5 min read
  5. Week of 31 January 2022

    One door is not a service: the IRS selfie reversal

    The IRS backed away from mandatory selfie verification in February 2022 because a single proofing route, however strong against fraud, locks out part of a universal population. Agencies needed several routes to the same assurance level, measured by who fails.

    • Government
    • Customer & Citizen Experience
    • 5 min read

February 2022

  1. Week of 7 February 2022

    Bitfinex’s six-year trace ran through records that banks keep

    Investigators followed bitcoin stolen in 2016 to a $3.6 billion seizure in 2022 because the ledger never forgets. The decisive links sat at regulated firms, so banks’ own records of crypto-linked activity need to be built to be read years later.

    • Financial Services
    • Data & AI
    • 5 min read
  2. Week of 14 February 2022

    In Ukraine’s bank DDoS, the rumor outran the outage

    The February 2022 denial-of-service attacks on Ukrainian state banks caused short disruptions, paired with false texts saying ATMs had failed. A bank’s availability in a crisis includes what customers believe about their money, so communication and alternative channels belong in the resilience plan.

    • Financial Services
    • Customer & Citizen Experience
    • 5 min read
  3. Week of 21 February 2022

    Shields Up had no end date, so vigilance needed a staffing plan

    When Russia invaded Ukraine, CISA asked every US organization to raise its guard, with no date to lower it. Sustaining a heightened posture for months was a management problem: who watches, who decides, and what work stops to pay for it.

    • Cross-sector
    • Operations & Workforce
    • 5 min read
  4. Week of 28 February 2022

    Russia’s sanctions tested banks’ ownership data more than their name lists

    The sanctions on Russia from late February 2022 came in fast waves, from several governments, against sprawling corporate groups. Screening names against lists caught the obvious cases. Exposure sat in unnamed subsidiaries, effective dates and jurisdiction-specific rules, all of them data problems.

    • Financial Services
    • Data & AI
    • 5 min read

March 2022

  1. Week of 7 March 2022

    Describe your board’s cyber oversight in a filing, and you have made a promise

    The SEC’s March 2022 proposal is remembered for its four-day incident clock. Its governance disclosures reached further: every public company would describe how management and the board handle cyber risk, and that text would become a standard others could test.

    • Cross-sector
    • Regulation & Compliance
    • 5 min read
  2. Week of 14 March 2022

    Why hospitals could prepare for CIRCIA before CISA wrote its rule

    The cyber incident reporting law signed in March 2022 fixed two clocks in statute and left coverage to a rulemaking that would take years. The decisions those clocks force, inside a hospital’s incident command, did not depend on the rule’s details.

    • Healthcare
    • Regulation & Compliance
    • 5 min read
  3. Week of 21 March 2022

    A support engineer two contracts away: Okta, Lapsus$ and the hospital front door

    The March 2022 Okta disclosure showed that a subcontractor’s support engineer sat inside every customer’s trust boundary. For health systems running clinical access through one identity provider, the exposure was the two months before customers knew, and the logs they did not hold.

    • Healthcare
    • Security & Resilience
    • 5 min read
  4. Week of 28 March 2022

    Spring4Shell rewarded hospitals that could size a response in hours

    A Java flaw with a Log4Shell-style nickname arrived four months after Log4Shell, amid confusion over which bug was which. Its narrow exploit conditions made it a test of triage, and of whether tired hospital IT teams could avoid a second all-hands scramble.

    • Healthcare
    • Operations & Workforce
    • 5 min read

April 2022

  1. Week of 4 April 2022

    Cyclops Blink turned forgotten firewalls into someone else’s infrastructure

    The April 2022 court-authorized takedown of the Cyclops Blink botnet showed small firewalls serving Russian military intelligence as relays, often without their owners noticing. For public agencies, an unmanaged edge device is a liability to others before it is a breach of their own.

    • Government
    • Security & Resilience
    • 5 min read
  2. Week of 11 April 2022

    Ninety days at a time: telehealth’s stack of temporary permissions

    Another 90-day renewal of the public health emergency in April 2022 kept telehealth running on permissions with different owners and end dates. Patients saw one service. Health systems had to manage each layer separately and show patients, at booking, which rule their visit relied on.

    • Healthcare
    • Customer & Citizen Experience
    • 5 min read
  3. Week of 18 April 2022

    TraderTraitor aimed fake job offers at the engineers who hold the keys

    An April 2022 federal advisory described North Korean operators courting crypto-firm engineers with fake recruiting and trojanized apps. For any financial firm, a job approach reaches the people with the most access through a channel security rarely watches, so controls must assume one will succeed.

    • Financial Services
    • Security & Resilience
    • 5 min read
  4. Week of 25 April 2022

    Why the CFPB’s dormant authority put fintech partners on the exam calendar

    By reviving a rarely used power to supervise nonbanks whose conduct poses risks to consumers, the CFPB made exam readiness something fintechs had to build before scale, and something their sponsor banks had to check.

    • Financial Services
    • Regulation & Compliance
    • 5 min read

May 2022

  1. Week of 2 May 2022

    Quantum risk is dated by how long your data must stay secret

    NSM-10 set 2035 as a national goal, but for any given agency system the effective deadline is earlier: how long its data must stay confidential, plus how long migration will take, measured against when a capable machine might exist.

    • Government
    • Data & AI
    • 5 min read
  2. Week of 9 May 2022

    Stable is a claim: what TerraUSD asked of bank front lines

    Few banks held TerraUSD, but its collapse reached them through customers: scams riding on the losses, disputes over transfers customers had authorized, and confusion about which products near a deposit were actually protected.

    • Financial Services
    • Customer & Citizen Experience
    • 5 min read
  3. Week of 16 May 2022

    Safe harbor for researchers, homework for system owners

    The Justice Department’s pledge not to charge good-faith security research made outside reports more likely. For agencies, the work it created was operational: a front door for reports, a route to whoever can fix the flaw, and a way to close the loop.

    • Government
    • Operations & Workforce
    • 5 min read
  4. Week of 23 May 2022

    An acquisition announcement is a free option on your exit plan

    Broadcom’s agreement to buy VMware gave customers eighteen months before anything changed. The organizations that came out best treated that window as an option to buy cheaply: a priced exit path, kept alive with small investments, and exercised on evidence at renewal.

    • Cross-sector
    • Economics & Procurement
    • 5 min read
  5. Week of 30 May 2022

    No patch yet: Follina and Confluence tested who may switch things off

    Two flaws exploited before fixes existed left health systems with workarounds only. The deciding factor was organizational: who could authorize turning something off, who could carry it out across the edges of the estate, and who confirmed it worked.

    • Healthcare
    • Operations & Workforce
    • 5 min read

June 2022

  1. Week of 6 June 2022

    Your carrier’s routers belong in your threat model

    A joint advisory described state actors working through network devices to get inside telecom and network service providers. For enterprises that buy those services, it meant treating the provider’s network as untrusted transport, its administrators as privileged users, and its silence as a monitoring gap.

    • Cross-sector
    • Platforms & Architecture
    • 5 min read
  2. Week of 13 June 2022

    Internet Explorer retired; its clinical applications did not

    IE mode in Edge let hospitals keep legacy web applications running after the old browser’s retirement. The compatibility list it required was a ready-made inventory of legacy risk, best worked down by who could fix each site: the hospital, its vendors, or outside parties.

    • Healthcare
    • Platforms & Architecture
    • 5 min read
  3. Week of 20 June 2022

    Dobbs moved health privacy risk outside the medical record

    After the Supreme Court’s abortion decision, attention went to medical records, where HIPAA already set rules. The larger exposure for health systems sat at their own digital edges and in consumer data they never held but patients assumed was protected.

    • Healthcare
    • Data & AI
    • 5 min read
  4. Week of 27 June 2022

    A rule’s survival odds belong in the compliance plan

    West Virginia v. EPA gave courts a named test for striking ambitious rules. That made durability something agencies and the organizations they regulate had to estimate: in how new rules are written, in how existing programs are defended, and in how compliance money is sequenced.

    • Government
    • Regulation & Compliance
    • 5 min read

July 2022

  1. Week of 4 July 2022

    Rogers: the bank outage that started at someone else’s carrier

    When one Canadian carrier failed for most of a day, debit payments failed nationwide, including for banks that never bought a Rogers circuit. Telecom dependency hides in three places a bank’s dual-carrier policy does not reach: shared payment utilities, thinly connected channels, and customers’ phones.

    • Financial Services
    • Security & Resilience
    • 5 min read
  2. Week of 11 July 2022

    988 launched without 911’s plumbing: location, dispatch and a fee

    The crisis line got a three-digit number in July 2022, but none of the infrastructure 911 spent decades acquiring. States inherited three gaps: no caller location, no settled way to send help, and no dedicated funding stream.

    • Government
    • Customer & Citizen Experience
    • 5 min read
  3. Week of 18 July 2022

    Necessary and proportionate: the ADPPA test that outlived the bill

    The federal privacy bill that cleared committee 53 to 2 never reached the floor. Its minimization test did outlast it, and banks and hospitals were more exposed to that test than their sector carve-outs suggested.

    • Cross-sector
    • Data & AI
    • 5 min read
  4. Week of 25 July 2022

    Chip policy ran on a decade’s clock; IT backlogs ran on a quarter’s

    The CHIPS and Science Act passed while switches and servers sat on back order. It addressed where chips would be made in the 2030s. IT leaders needed separate answers, on separate clocks, for the backlog, the refresh plan and provenance.

    • Cross-sector
    • Economics & Procurement
    • 5 min read

August 2022

  1. Week of 1 August 2022

    Why buying the same software as your neighbors removes your fallback

    Ransomware at one NHS supplier took urgent care systems offline across many providers at once. Peers could not cover for each other because they ran the same product. U.S. health systems buying shared SaaS face the same exposure, and procurement holds the levers.

    • Healthcare
    • Economics & Procurement
    • 5 min read
  2. Week of 8 August 2022

    Tornado Cash and the transfers nobody asked for

    Sanctioning a mixer’s smart contracts meant sanctioned funds could arrive uninvited, and the parties a bank would normally screen did not exist. Sanctions programs touching crypto had to handle unsolicited receipts, exposure several hops away, and a designation under legal attack.

    • Financial Services
    • Regulation & Compliance
    • 5 min read
  3. Week of 15 August 2022

    Why the IRS’s ten-year budget needed a one-year payoff

    The Inflation Reduction Act gave the IRS about 80 billion dollars over a decade, and opponents promised to cut it from the first day. Multiyear money that can be reversed has to be spent in an order where every tranche stands on its own.

    • Government
    • Customer & Citizen Experience
    • 5 min read
  4. Week of 22 August 2022

    LastPass and the first-draft problem in vendor breach notices

    LastPass’s August 2022 notice reported stolen source code and safe customer data. The attacker’s next stage was already under way. Customers needed to read the notice for what it enabled, know what their vaults exposed, and be ready to rotate.

    • Cross-sector
    • Security & Resilience
    • 5 min read
  5. Week of 29 August 2022

    Why LAUSD could keep classrooms open through a ransomware attack

    The second-largest U.S. school district opened on schedule days after ransomware hit its systems. That was possible because classroom teaching depends on few systems. The hard parts were resetting access for an enormous population and telling families what to do.

    • Government
    • Operations & Workforce
    • 5 min read

September 2022

  1. Week of 5 September 2022

    When a service portal is the target, the outage is the message

    Iran’s attack on Albania’s e-government services aimed at public embarrassment, not ransom. When disruption is the goal, agencies have to defend a minimum visible service, contest the attacker’s story, and know who decides on attribution.

    • Government
    • Security & Resilience
    • 5 min read
  2. Week of 12 September 2022

    M-22-18 asked producers to sign; agencies first had to know who they were

    OMB’s secure software memo made a producer’s signed attestation a condition of federal use. The form drew the attention. The work that lasted was the producer-level inventory behind it and the judgment needed to use what came back.

    • Government
    • Economics & Procurement
    • 5 min read
  3. Week of 19 September 2022

    What a stolen license number proves, and what banks treated it as proving

    The Optus breach put millions of identity document numbers in criminals’ hands. Banks had used those numbers as proof of identity at account opening, in the contact center and in their own files. Each use needed a different fix.

    • Financial Services
    • Customer & Citizen Experience
    • 5 min read
  4. Week of 26 September 2022

    Recordkeeping fails where the approved channel is slower than a text

    The SEC and CFTC fined large Wall Street firms over employees’ business texts on personal phones. The rules were old and capture tools existed. The failures came from convenience, and fixing them meant channels, supervision and capture assurance moving together.

    • Financial Services
    • Operations & Workforce
    • 5 min read

October 2022

  1. Week of 3 October 2022

    Five principles, three committees: the AI blueprint inside a hospital

    The White House’s nonbinding AI blueprint read like new governance. For health systems, most of it described work existing clinical committees already knew how to do. Extending those committees to algorithms beat building a separate AI bureaucracy.

    • Healthcare
    • Data & AI
    • 5 min read
  2. Week of 10 October 2022

    In a merged health system, the network decides which hospitals go to paper

    CommonSpirit’s ransomware attack hit hospitals in several states while others in the same system carried on. In merged health systems, the blast radius is set by shared identity, shared networks and who can order a precautionary shutdown for everyone.

    • Healthcare
    • Platforms & Architecture
    • 5 min read
  3. Week of 17 October 2022

    If the CFPB’s funding fell, the statutes would still stand

    A federal appeals court called the consumer bureau’s funding unconstitutional, and for eighteen months every CFPB rule carried a question mark. Compliance teams had to sort the bureau’s past orders, current rules and pending rules, because each faced a different risk.

    • Financial Services
    • Regulation & Compliance
    • 5 min read
  4. Week of 24 October 2022

    For credit unions, the 1033 outline was a question for the core processor

    The CFPB’s first open banking outline opened a small business review. For small banks and credit unions, compliance would arrive as a product from their core and digital banking vendors, so their decisions were about coverage, cost and contracts.

    • Financial Services
    • Economics & Procurement
    • 5 min read
  5. Week of 31 October 2022

    How hospitals spent the OpenSSL week waiting for ‘not affected’

    A week’s warning of a critical OpenSSL flaw should have made the answer easy. For health systems, it depended on suppliers saying their products were not affected, and few could get that statement quickly, in usable form, or at all.

    • Healthcare
    • Security & Resilience
    • 5 min read

November 2022

  1. Week of 7 November 2022

    Who checked the people who moved FTX’s money

    FTX’s banks, investors and partners had studied its growth. Few had asked three plain governance questions: who can move the money, who checks them, and whose money it is. Financial institutions can ask those questions of every fast-growing counterparty.

    • Financial Services
    • Economics & Procurement
    • 5 min read
  2. Week of 14 November 2022

    What Hive’s victims gained by calling the FBI early

    When federal agencies warned health care about Hive ransomware, the FBI had secretly held the group’s decryption keys for months. Victims who reported got them. Health systems should settle when to call, what to share and how reporting fits other clocks.

    • Healthcare
    • Security & Resilience
    • 5 min read
  3. Week of 21 November 2022

    Banned from the market, still on the wall: the FCC’s equipment order and the installed base

    The FCC’s November 2022 order stopped new authorizations for Huawei, ZTE and, for security uses, Hikvision, Dahua and Hytera gear. It said nothing about devices already installed, so the agency’s inventory, not the market, became the enforcement point.

    • Government
    • Economics & Procurement
    • 5 min read
  4. Week of 28 November 2022

    Hospital websites had a HIPAA problem because nobody owned the tags

    OCR’s December 2022 bulletin on tracking technologies created no new rule. It exposed a governance gap: the scripts on hospital websites and portals sat with marketing teams and agencies, outside the controls that applied to every other system touching patient data.

    • Healthcare
    • Regulation & Compliance
    • 5 min read

December 2022

  1. Week of 5 December 2022

    Rackspace kept running old Exchange for clients, and kept its old risks

    The Rackspace ransomware incident showed that paying a provider to run an aging platform transfers the work, not the platform’s exposure. Customers needed three things the contract rarely described: a patch path, an exit path and a recovery path they controlled.

    • Cross-sector
    • Platforms & Architecture
    • 5 min read
  2. Week of 12 December 2022

    FTX’s favored account was a setting in the code, and banks have settings too

    The FTX charges described control failures that regulated firms believe they solved long ago. What made them possible was a small engineering group able to change how the platform treated one account. Banks and broker-dealers now run their own controls the same way.

    • Financial Services
    • Operations & Workforce
    • 5 min read
  3. Week of 19 December 2022

    The quantum law asked for a price tag agencies could only get from their vendors

    The Quantum Computing Cybersecurity Preparedness Act asked OMB for a funding estimate. Most of the cost sat in products agencies did not build, so the honest answer depended on vendor roadmaps, contract terms and refresh cycles.

    • Government
    • Economics & Procurement
    • 5 min read
  4. Week of 26 December 2022

    Section 524B gave hospitals a baseline to buy against

    The device cybersecurity provisions in the December 2022 spending law regulated manufacturers, not hospitals. Their value to health systems was a federal baseline they could cite in selection and contracts, while leaving the installed base exactly where it was.

    • Healthcare
    • Economics & Procurement
    • 5 min read