Issuance clerk
Vital records clerk, issuance technician, counter clerk, deputy registrar
Takes requests, records the requester's identification, finds the record and prints approved certificates.
Sees
- Requests in their office's queue with eligibility and fraud check results
- Indexed records and images needed to fulfill a request
- Security paper assigned to their printer
- Their own issuances and voids for the day
Does
- Captures counter and mail applications and the identification presented
- Searches the archive and matches the record to the request
- Prints certificates for requests that passed or were approved
- Voids spoiled sheets with a reason
- Records hand-over or mailing of each certificate
- Refers suspicious requests to a verifier
Cannot
- Release a held request; only a verifier can
- View sealed original records
- Change eligibility rules or fraud indicators