Requirements · Accessibility
ADA Title II
Americans with Disabilities Act, Title II (28 CFR Part 35). 8 Moraph products list it under “Requirements it supports”. The products support this requirement; meeting it remains your organization’s responsibility.
About the rule
What it is
Title II of the Americans with Disabilities Act prohibits discrimination on the basis of disability by state and local governments in their services, programs and activities. The Department of Justice’s regulation for Title II (28 CFR Part 35) was amended in 2024 to require that state and local governments’ web content and mobile apps meet WCAG 2.1 Level AA. The compliance dates depend on the population the government serves and were extended by the Department in 2026.
Source: ADA.gov: Fact sheet on the web and mobile app accessibility rule. This summary is for orientation only; read the rule itself or ask your counsel for what it requires of you.
Citations
How the products cite it
The exact wording on the product pages, with how many products use each.
- ADA Title II web accessibility rule (28 CFR Part 35, Subpart H) 4 products
- ADA Title II (28 CFR Part 35), including accessibility of emergency shelters 1 product
- ADA Title II web and mobile accessibility rule (28 CFR Part 35, Subpart H) 1 product
- Americans with Disabilities Act Title II (28 CFR Part 35), including web accessibility requirements 1 product
- Americans with Disabilities Act, Title II 1 product
For what it requires of your organization, read the rule itself or ask your counsel.
Products
The 8 products that support it
311 Omni-Channel Citizen Intake
Citizens expect to interact with their city as easily as they do with Amazon. This CRM platform aggregates citizen requests (potholes, missed trash, noise complaints) from multiple channels—phone, mobile app, web, and social media—into a single geospatial workflow. It routes work orders directly to Public Works crews and provides citizens with real-time status updates, closing the feedback loop.
Lists:
- ADA Title II web accessibility rule (28 CFR Part 35, Subpart H)
"Civic-Secure" Microsoft 365
Many local governments struggle to configure cloud suites securely. We deploy Microsoft 365 within the Government Community Cloud (GCC) boundary, specifically configuring it to support the FBI CJIS (Criminal Justice Information Services) Security Policy and documenting how each requirement is addressed. Configuration alone does not make an agency CJIS compliant: its policies, personnel, physical security and audits by the state CJIS Systems Agency remain the agency's responsibility.
Lists:
- ADA Title II web and mobile accessibility rule (28 CFR Part 35, Subpart H)
Disaster Response Logistics Coordinator
Modeled after FEMA protocols but scaled for local response, this tool manages the logistics of emergency shelters, sandbag distribution, and volunteer coordination during local disasters. It provides a "Common Operating Picture" for the Emergency Operations Center (EOC).
Lists:
- ADA Title II (28 CFR Part 35), including accessibility of emergency shelters
Election Worker Management Portal
Managing the temporary workforce for elections is a logistical nightmare involving thousands of volunteers. This specialized HR tool streamlines recruiting, training, scheduling, and payroll preparation for poll workers. It tracks training and voting equipment certification so the election office can see which workers are qualified for each role; eligibility, training and pay rules remain the jurisdiction's decisions under state law.
Lists:
- Americans with Disabilities Act, Title II
Legislative Management Suite (The "Open Meeting" Engine)
Local councils are bound by "Sunshine Laws" and Open Meeting Acts that require transparency. This suite automates the legislative lifecycle: agenda creation, live-streaming integration, minutes publishing, and archival. It publishes votes and documents to a searchable public portal and records each step, helping the clerk show that notice and publication rules were followed; interpreting and complying with open-meetings law remains the municipality's responsibility.
Lists:
- ADA Title II web accessibility rule (28 CFR Part 35, Subpart H)
Permitting & Licensing Accelerator
A self-service portal that demystifies the complex zoning and code requirements for building permits and business licenses. Utilizing a "TurboTax-style" wizard, it guides applicants through the process and checks that applications are complete before they are submitted. It is designed to reduce counter wait times and help businesses open faster; the rules it applies are configured and maintained by your staff, and reviewers make every decision.
Lists:
- ADA Title II web accessibility rule (28 CFR Part 35, Subpart H)
Smart Utility Metering & Billing Hub
As cities modernize water and electric grids, this platform ingests data from smart meters to generate validated bills and flag likely leaks or outages as reads arrive. It supports dynamic pricing models and helps consumers manage their usage; rates are set by your governing body and flags are confirmed by your staff.
Lists:
- ADA Title II web accessibility rule (28 CFR Part 35, Subpart H)
Tax Assessment & Appeal Tribunal
Property tax appeals often clog municipal courts and administrative bodies. This workflow tool allows citizens to file appeals online, upload evidence, and receive digital adjudications. It streamlines the docket for tax boards and increases the transparency of the assessment process.
Lists:
- Americans with Disabilities Act Title II (28 CFR Part 35), including web accessibility requirements
Not sure which requirements apply to you? Request a gap analysis. All requirements: Requirements our products support.