Assurance operator
Operations center technician, watch officer, communications technician
Runs the checks, watches their results and makes sure every difference is raised.
Sees
- Check status for the systems and paths assigned to their center
- Link health status and test procedure schedule
- Open discrepancies and their status
Does
- Starts on-demand checks before critical activities
- Records results of operator-run test procedures
- Opens discrepancies and escalates suspected tampering under your procedures
- Confirms unreachable systems are followed up
- Hands over open items at shift change
Cannot
- Change a baseline
- Close a discrepancy
- Change check schedules or collector settings