How to buy
Buying from Moraph
This page answers three questions for buyers and procurement teams, especially in government: can your organisation buy from Moraph, through which route, and what information will your procurement office need? Where a route is not available today, we say so.
For visitors in Australia
Moraph in Australia.
Our nearest offices, how to reach us, and what this site states for visitors in Australia, quoted from the page linked under each statement.
Nearest offices
Sydney
100 Barangaroo Avenue, Level 35Sydney NSW 2000AustraliaPhone +61 2 9538 7600
Local time
Auckland
11-19 Customs StreetAuckland Central, Auckland 1010New ZealandLocal time
How to reach us. Use our form: it connects you to the right team. Phone: +61 2 9538 7600. Contact form
- Data residency
Contracted client workloads can be hosted in the United States, the United Kingdom or Australia, in the region named in your agreement.
Sensitive workloads run in our private cloud in Switch facilities in the United States, Ark Data Centres in the United Kingdom and NextDC in Sydney, so contracted client data can stay in the country the law requires.
Source: Home, Global Reach · More: What stays in-region
- Local rules
Our teams work in the markets we serve and configure client environments against the local rules: GDPR and UK GDPR in Europe, DORA for EU financial entities, US federal requirements such as FedRAMP and the CJIS Security Policy, and APRA CPS 234 in Australia.
Source: Global Reach
- Support hours
Manila and Mumbai provide Tier 1 and 2 cover through the US night, Sydney hosts Tier 3 engineering, and the hubs in Manila, Mumbai, Sydney and Auckland also staff implementation projects.
Tier 3 engineering escalates to core teams in New York, London and Sydney, and each region hands over to the next with a formal briefing.
Source: Global Reach
- Buying from Moraph
No contract vehicles are held by Moraph or by a partner on Moraph’s behalf at present.
Moraph LLC, headquartered in New York, New York.
Source: How to Buy
- Accessibility
Moraph prepares ACRs on the ITI VPAT® template, in the edition your rules call for: Section 508, EN 301 549, WCAG, or the international edition that covers all three.
Our target is the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
Source: How to Buy, Accessibility
- Who runs this site
This Site is controlled and operated by Moraph from its headquarters in New York, New York.
Source: Legal Disclosures
- Working at Moraph
Moraph also hires in some cities where it has no office of its own, such as Toronto, Melbourne, Boston, Chicago and San Francisco; people there work hybrid, with office days at a coworking space Moraph provides.
Source: Contact Us · More: Open roles and locations
At a glance
The short answers
| Question | Answer today |
|---|---|
| Who can buy | Financial institutions, healthcare organisations, and federal, state and local government bodies, subject to the route that fits your rules (below). |
| What you can buy | Subscriptions to Moraph-built software, managed platforms that Moraph resells, implements and runs, implementation projects, and managed services. Engagement models explains each. |
| Who you contract with | Moraph LLC, headquartered in New York, New York. |
| Contract vehicles Moraph holds | None at present. Moraph does not hold a GSA Multiple Award Schedule contract, a NASPO ValuePoint award, a government-wide acquisition contract or any state or cooperative purchasing contract. See Contract vehicles. |
| Federal registration | Moraph does not currently hold an active SAM.gov registration, so it has no Unique Entity ID (UEI) or CAGE code to give you yet. Most federal prime contracts require one; until then, federal buyers work with Moraph through a prime contractor (see routes). |
| Who to contact | Use the procurement request form. It reaches the team for your sector, which coordinates the commercial, security and accessibility answers. |
Purchasing routes
Routes available, and their status
We separate the routes Moraph can offer itself from those that depend on another organisation holding the contract. If your procurement rules require a particular route, tell us early: it decides what we propose.
| Route | How it works | Who holds the contract | Status today |
|---|---|---|---|
| Direct agreement | You contract with Moraph LLC under a master agreement and an order form or statement of work for each product or service. | Moraph | Available to commercial organisations, and to public bodies whose own rules allow a direct award (for example below a threshold, or after their own competitive process). |
| Your solicitation | You publish a request for information, sources-sought notice, request for quotation or request for proposal, and Moraph responds. | Moraph, if awarded | Available for commercial and state and local solicitations. Federal prime awards wait on SAM.gov registration. |
| Through a prime contractor or integrator | A prime contractor that already holds your contract, or is bidding for it, includes Moraph products or services as a subcontractor or teaming partner. | The prime contractor | Available, agreed case by case with the prime. The prime’s contract number, scope and ordering rules apply. |
| Through a reseller holding a contract vehicle | An authorised reseller lists Moraph software on a vehicle it holds, and you order from the reseller. | The reseller | Not available yet: no reseller currently lists Moraph on a public-sector contract vehicle. Each one will be named here, with the vehicle and what it covers, when it is in place. |
| A Moraph-held contract vehicle | You order directly from a schedule, cooperative or statewide contract awarded to Moraph. | Moraph | Not available: Moraph holds no contract vehicle today. |
| Licences for managed platforms | For platforms Moraph implements and runs (for example Microsoft 365 government editions, ServiceNow or Okta), the platform licences can often be bought through the vendor’s channels or agreements you already have, with Moraph providing implementation and operation. | Depends on the platform vendor and your existing agreements | Confirmed for each platform and each buyer, in writing, before a proposal. |
Our Partner Program is how resellers, integrators and prime contractors work with us. A partner interested in carrying Moraph on a vehicle it holds can apply there.
Federal work through a prime contractor
Until Moraph is registered in SAM.gov, federal work runs through a prime contractor. Who does what is written into the subcontract and each statement of work; the usual split is below.
| Party | Usually responsible for |
|---|---|
| The agency | The requirement, the contract with the prime, and the authorisation to operate (ATO) for the system. |
| The prime contractor | Holding the contract and its ordering rules, invoicing the agency, flowing down the contract clauses to Moraph, and overall delivery to the agency. |
| Moraph | The products and services named in its statement of work, the people who deliver them, and the security and personnel evidence the prime and the agency ask for. |
| The hosting or platform provider | Its own authorisation (for example a FedRAMP authorisation) and the controls it inherits to the system, under its agreement with the agency or the prime. |
Contracting officers and primes can ask, through the procurement request form, for the evidence Moraph can share before an award: the Trust Center evidence pack, accessibility conformance reports, and information on the staff who would work on the requirement. How each engagement is set up is described on Working with Moraph.
Contract vehicles
What we hold, and how it will be listed
A program name alone tells your contracting officer little. Every vehicle listed here will show its contract number, who holds it, what it covers and its current period, so you can check it in the issuing agency’s own records.
| Vehicle | Contract number | Held by | Scope | Status and period |
|---|---|---|---|---|
| No contract vehicles are held by Moraph or by a partner on Moraph’s behalf at present. | ||||
Our state and local government pages describe working within the buying routes your agency already uses. That means one of the routes above, such as a prime contractor that holds a statewide contract. It does not mean Moraph holds that contract itself.
Cooperative and existing contracts
State and local buyers often ask whether they can buy Moraph through a cooperative contract, or a contract they already buy from. Not directly: Moraph holds no cooperative contract, and no reseller lists Moraph on one. Below is how cooperative purchasing works and which routes are open instead.
What cooperative purchasing is. A public body, or a group of them, runs one competitive solicitation and awards a contract that other eligible public bodies can then buy from, where their own procurement rules allow it. Two programs buyers often ask about:
- GSA Cooperative Purchasing lets eligible state and local governments buy commercial IT, law enforcement and security-related products and services from eligible categories of GSA Multiple Award Schedule contracts.
- NASPO ValuePoint runs multistate solicitations, each led by a lead state. Its master agreements are available to states, their political subdivisions and other eligible entities, usually through a participating addendum signed by the supplier and the participating state or entity.
A cooperative contract covers only what was awarded under it: the products and services of the supplier that holds it, or of a reseller or prime contractor that carries them within its scope. Your procurement office decides whether a given contract may be used for your purchase.
What this means for buying from Moraph. No cooperative or statewide contract lists Moraph today, so:
- You cannot order Moraph from a GSA Schedule, a NASPO ValuePoint master agreement or any other cooperative or statewide contract.
- If a prime contractor or integrator you already work with holds a statewide or cooperative contract, it may be able to include Moraph products or services as a subcontractor. That contract’s scope and ordering rules decide whether it can, and we agree it case by case with the prime.
- Otherwise, the routes open to state and local buyers are your own solicitation, or a direct agreement where your rules allow a direct award.
- For platforms Moraph implements and runs, the platform licences can often be bought through the vendor’s channels or agreements you already have. We confirm this for each platform and each buyer, in writing, before a proposal.
If you have a particular contract in mind, name it and its holder on the procurement request form, and we will tell you plainly whether it can work.
Company information
What your procurement office will ask for
| Item | Detail |
|---|---|
| Legal name | Moraph LLC |
| Headquarters | New York, New York, United States |
| Offices | New York, Washington, Ottawa, Mexico City, Buenos Aires, London, Yerevan, Mumbai, Manila, Sydney and Auckland. See Global offices. |
| Unique Entity ID (UEI) and CAGE code | Not yet assigned: Moraph is not yet registered in SAM.gov. Both will be shown here once they are. |
| Industry codes (NAICS) | Will be published here with the SAM.gov registration, so the codes you see match the ones on record. |
| Small-business and socioeconomic status | Moraph does not claim any small-business or socioeconomic designation. |
| Vendor-registration forms | We complete your supplier-setup forms, including a W-9 for United States buyers. Ask through the request form. |
| Security and compliance evidence | Our Trust Center sets out what is independently audited (SOC 2 Type II and ISO/IEC 27001) and what is not. Request the security evidence pack there. |
| Data residency | Hosting in the United States, the United Kingdom and Australia, as described in the Trust Center. |
Evaluation materials
Everything for your evaluation file
Capability statement
One page: what Moraph does, for whom, how we deliver, and our company details.
Products and platforms
Every Moraph product and managed platform, searchable by sector, segment and regulation.
How an engagement works
The phases from discovery to ongoing operations, engagement models, what drives a quotation and what a proposal contains.
Security evidence
Audit reports and certificates under confidentiality terms, our subprocessors, and how to report a vulnerability.
Accessibility conformance reports
A report for each product and version, on request. See below.
Pre-audit gap analysis
A scoped review of your own environment against the frameworks you answer to, before you commit to a larger program.
Accessibility
Accessibility conformance reports
Public buyers often need an Accessibility Conformance Report (ACR) for each product they evaluate. Moraph prepares ACRs on the ITI VPAT® template, in the edition your rules call for: Section 508, EN 301 549, WCAG, or the international edition that covers all three.
An ACR describes one product at one version. Ask for the report for the product and version you are evaluating, and say which edition you need. We will tell you whether a current report exists for that version. Where one is still being prepared, we will tell you what it will cover, and we will not send a report for a different version as if it applied to yours.
For managed platforms such as Microsoft 365 or ServiceNow, the platform vendor publishes its own ACRs. We point you to them and tell you about any configuration we apply that affects accessibility.
Our general commitments are on the Accessibility page.
How a purchase proceeds
From first question to signed order
Tell us the requirement
Use the request form, or send us your solicitation, the products of interest and the route your rules require.
We confirm the route
We tell you which of the routes above can work for you, who would hold the contract, and anything that route still needs.
Evaluation
You receive the materials your evaluation needs: capability statement, security evidence, accessibility reports, a technical briefing or demonstration.
Proposal and quotation
A written proposal with scope, assumptions, responsibilities and a quotation that separates recurring from one-time charges.
Agreement and onboarding
The agreement is signed through the chosen route, your team gets access to the client portal, and the engagement begins with discovery.
Questions
Frequently asked questions
Can a federal agency buy from Moraph today?
Through a prime contractor or integrator that holds a suitable contract, yes. A direct federal prime contract with Moraph has to wait until Moraph is registered in SAM.gov. Tell us the agency, the requirement and any contractor you already work with, and we will tell you plainly whether there is a workable route.
Are you on a GSA schedule or NASPO ValuePoint?
No. Moraph holds no contract vehicle today, and no reseller lists Moraph on one. If that changes, the vehicle will appear in the table above with its contract number, holder, scope and period. Cooperative and existing contracts explains the routes open to you instead.
Can our state or local agency contract with you directly?
Often, depending on your procurement code: through your own competitive solicitation, a direct award where your rules allow one, or a prime contractor that already holds a statewide contract. Your procurement office decides which applies; we work within it.
Do you publish prices?
No. Quotations depend on scope, scale and hosting requirements. Working with Moraph explains what drives a quotation and which charges are recurring or one-time, and a budgetary estimate is available on request for planning.
Is this the page for selling to Moraph?
No. This page is for organisations buying from Moraph. If you want to sell to Moraph, see Suppliers & Vendors.