Customer Success Manager, Healthcare (ANZ)
About the role
Make sure hospitals in New Zealand and Australia get full value from Moraph. You will manage a portfolio of health service clients, run quarterly reviews and help them prove compliance to their own regulators.
What you'll do
- Own relationships with a portfolio of health service clients across ANZ
- Run quarterly reviews built on usage data and compliance evidence
- Spot adoption risks early and lead re-training
- Coordinate escalations with support and engineering
What you'll bring
- 4+ years in customer success, account management or healthcare operations
- Understanding of hospital workflows in New Zealand or Australia
- Right to work in New Zealand
Nice to have
- Clinical or practice-management background
Compensation
NZ$115,000 – NZ$135,000 per year
Base salary, plus KiwiSaver.
Where you land in the range depends on your experience and skills, not on how well you negotiate.
Working at Moraph
We build and operate software for credit unions, hospitals and government agencies, where a failure means a regulatory breach or a patient-safety incident. We work as one team across New York, London, Sydney, Buenos Aires, Yerevan, Mumbai, Manila and more, on the same tools and to the same standards. Everyone gets the same high-spec laptop, software and security tooling, whichever office they work from.
Moraph is an equal opportunity employer. We welcome applicants of every background and provide reasonable accommodations throughout the hiring process. Email careers@moraph.com if you need one.