One Partner to Procure, Adapt, and Operate

Platform Resale, Implementation, Managed Operations

Built for high-stakes collaboration with regulated editions, compliant configurations, and end‑to‑end governance:

Secure productivity suites and collaboration: hardening, DLP, retention, eDiscovery, legal hold, and records management configured for regulated users and admins
Communications and UCaaS: messaging, meetings, and calling with PHI/CJIS/financial supervision, compliant recording, and policy-based access
Digital agreements: e‑signature workflows with identity verification, audit trails, and controlled templates for regulated approvals
Contact center and omnichannel engagement: voice, chat, email, SMS, and social with quality management, analytics, and knowledge; compliant capture/archiving
Communications archiving and surveillance (finance): journaling, lexicon policies, review workflows, and attestations
Migrations and tenant transformations: regulated-cloud moves, coexistence, and cutover with validated baselines and change control
Adoption and training: role-based enablement for end users, power users, and administrators
Managed administration: 24x7 monitoring, incident/change management, backup/DR for SaaS, and continuous compliance evidence

Integration-first data foundations with privacy, lineage, and controls embedded from source to consumption:

Integration and APIs: iPaaS and API management design, build, and governance; event-driven patterns; service catalogs; throttling and policy enforcement
Data ingestion and ELT: reliable pipelines from applications, logs, and third parties into warehouse/lakehouse targets with automated orchestration
Data governance and privacy: catalogs, lineage, classification, masking, consent, and fine-grained access for PII/PHI/financial data; residency-aware datasets
Analytics enablement: semantic models, transformation frameworks, and secure data sharing for operational reporting and regulated analytics
Observability and reliability: logging, metrics, traces, SLOs, and cost controls for data and integration platforms
DevSecOps pipelines: CI/CD, artifact management, SAST/DAST/OSS scanning, IaC security, SBOMs, and policy-as-code for compliant releases
Secrets and key management: centralized secrets, certificate lifecycle, and rotation policies integrated into build and runtime
Managed platform operations: patching, upgrades, capacity, incident response, and ongoing control testing with audit-ready evidence

Resilience for high‑stakes operations with defense-in-depth and verifiable controls:

Identity and access management: SSO, MFA, conditional access, and lifecycle automation; identity governance and access reviews across workforce and external users
Endpoint and workload protection: EDR/XDR baselines, hardening, and response playbooks across devices, servers, and cloud resources
SIEM/SOAR and threat operations: detections mapped to frameworks, automated response, intel integration, and 24x7 monitoring with MTTR targets
Cloud and application security: CSPM/CNAPP, vulnerability management, code and container security integrated into pipelines
Data protection and DLP: content inspection, CASB/SSE controls, encryption and key/certificate management, and secure file transfer/MFT
Email and web security: advanced threat protection, anti-phishing, impersonation safeguards, and posture management
Backup and disaster recovery: immutable backups for SaaS, endpoints, and cloud; tested recovery plans and RTO/RPO adherence
GRC, records, and eDiscovery: control mapping, risk and vendor management, records retention, communications archiving, and legal hold workflows
Compliance operations: HIPAA/CJIS/SEC‑FINRA aware policies, readiness assessments, continuous control monitoring, evidence packs, and regulator-facing reporting
Managed security services: threat detection/response, vulnerability remediation, incident handling, and program governance with SLAs